http://www.gpc.edu/~jbenson/resource/winmail.htm this explains it...

I hope this is what you want. http://lifehacker.com/software/dvds/hack-attack-burn-almost-any-video-file-to-a-playable-dvd-232322.php The above URL will take you to the instruction page. You didn't say how daft a child but I think the instructions are straight forward Below is the download link. Here is a link that might be useful: Download

OK, thank you so much for this great help. Open Office is installed and I now can open the attachment on the laptop. However, the document I typed on my own computer had a lot of tabs in it, and everywhere I tabbed, there is a wide blue line the length of the tab on the version I can see on the laptop. Is there any to get rid of the blue line? Again, I very much appreciate your help.

How fast is your Internet connection? When you watch a video, what is actually happening is that the video file is being streamed (downloaded) to your computer. If you don't have a fast connection and/or if the video is higher quality (meaning a larger file size) then the file can't be downloaded fast enough. When it pauses, it is "buffering", which means that the rest of the video file is still donwnloading and that's why you can't watch it...it isn't there yet. There are two solutions: 1) get a faster Internet connection, or 2) hit the pause button at the beginning of the video and leave it paused for a minute or two so that more of the video file is downloaded and you can then watch it without it hesitating. When you pause most videos, you can see the progress of the download as a shaded bar that crawls across the bottom of the video window. You don't have to wait until the whole bar is shaded (meaning it's 100% downloaded): you just have to wait long enough so that the progress of the download stays ahead of the progression of the video. Does that make sense to you? The next time you want to watch a video, look closely at the bottom of the video window and you should see what I mean.