thank you for the feedback it is always good to know this kind of info in case someone searching for a clue to a similar problem may find their answer here. As to the firefox question, I had missed where you asked how to use it in your other thread, it did kinda get lost. To use firefox which you have on your pc you just go to the firefox icon on your desktop or find it in your start> all programs list and open it, double click the icon, it will open up the web browser and you use it just like you would IE, just type in where you want to go and it will take you there. Now I would guess if someone installed firefox some time ago and you never used it that it will be an old and out of date version so you probably would need to update it, you can do that by clicking on Tools> Options> then go to the update area and you have the option to choose to update firefox, your add-ons etc. I would say go to Help > about firefox and let us know which version it says you currently have and we can help you more once we know that. The link below is a good guide. Here is a link that might be useful: firefox guide

I do not really recall what I did but I know I did something. Need to provide better information then that!!!

The laptop's all set up - and dd received it on Tuesday. For now we'll try open office. She does have a desktop pc with word if she needs it. And at school they use Mac's. So no matter what we use at home, it won't be quite the same as in school. abreeze - thanks for the link. It's beyond anything she or I will do now - but one or both of us might get more versed in powerpoint over time. That's a helpful comparison. I created recovery disks - but when I went to create a password reset disk, the laptop kept asking me to insert a disk. There was a disk in there. I even switched disks in case one was bad. But it was birthday day - so I figured I'd get to this later. Well - it came back and bit me in the butt. Birthday night had some trauma. After dinner, my mother fell backwards and hit her head on the sidewalk. I took her to the ER. My daughter was distraught - and the parent controls had logged her off at 9pm. Husband thought this was a reasonable exception - so he logged into the admin account for her. She immediately eliminated the time controls. No big deal, I thought - I'll reset them another time. Somehow she tricked my husband into entering the admin password again - told him she'd restarted the computer by accident. Well - that sneak had gotten him to enter the password in a field that allowed her to change it. She changed the passwords and locked us out of the laptop. So this is where that password reset disk would have been helpful - to override what she did and reset a new admin password. So this is partly a note to people about the important of creating a password reset disk (or set up on flash drive). I'd never even heard of this before. We're at the beach with my daughter and friend - it's instead of a birthday party. So we're not having the confrontation with this weekend. Monday - we tell her she has to hand back the reins for the admin account (or no laptop). The joys of parenting preteens. It took her less than 24 hours to violate most of the terms of the contract she signed. Sure wish I'd had that reset password disk. When I get admin control back, I'll be sure to create one somehow. (I assume at this point my only option is getting her to give me that new password she created.) Thanks. Lynn.

I would be glad to help you out but I need more information such as do you have cable or sat? Cable box or coax directly into TV? explain how it works if you turn it on repeatedly? cable on off or TV on off?