Bob, it seems to happen to a select few users and only when they hit Reply. As I said, I know Eudora is set up right so don't know what is causing it. A friend said today when he added me (I guess from the email I sent) it added the @mail.comcast.net. Eudora help didn't have any answer at all, so hope someone can give me a way to resolve this problem.

I am canceling my service with Comcast. I have the $4.99 charge to cover me in case I need to have a service call. Well in April I did have a service call as one of my two phone lines was not working. The technician who came out broke my phone and did not tell me that he broke it. I found that out much later -- it should have been a hint when he did not want me to hold the phone. Then he or Comcast put a $70.00 charge on my account. When I called Comcast, I told them about this, they admitted that it should not have been there and they told me that they would credit my account on the next bill, but that I was expected to pay it and they would issue a credit. I need to check the statutes but I don't think you can collect on disputed charges, especially when you are aware that YOU made the mistake. For the $70.00 that should not have been billed, they interrupted the service. I refuse to pay it and have notified my local jurisdiction and the FCC. If you are looking for a cable or internet or phone provider, don't walk past Comcast, run as fast and as far as you can.

I'm glad that you resolved your issues but sorry it was so much headache for you. I didn't post to your earlier thread but we had major problems with Comcast about five years ago. I went through something similar as you. The problem had escalated several times and even though I was dealing with a high up person, the people he had to deal with were just idiots. No one seemed to be communicating so they'd send someone out for the wrong thing, think they fixed it, etc. They'd fix it, then something would happen again. It was just an ongoing problem so we finally switched to Verizon. I know all providers have their issues - I know there are people who have had bad experiences with Verizon too. I've been fortunate that in the years we been with Verizon though, we haven't had any problems. Knock on wood! And I hope your issues stay resolved but good to know you have the supervisors' numbers.

linda we pay $144.30 for the entire pkg. much depends on what pkg. you sign on for we do not need or want those sports channel pkgs. or any HBO, etc. so our phone person hooked us up with the right pkg. for us and that dramatically reduces your total. She even asked what channels do you really want? we got way over 100 enough for us plus our important ones. P.S. She was so nice she said OMG you're paying for channels you do not even watch or need, let's fix that. LOL