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Urgent question about Bluestar...outside of oven VERY hot!

14 years ago

Good news and bad news....I just took the plunge and after months of waffling, we bought the 36" Bluestar (6 burners). The good news is that I have loved the cooktop portion of this unit! I love the control of the flame, love the entire look of the range. Bad news, I just fired up the oven and after getting it to desired temp, the outside of the oven door is so hot that it burnt and blistered my hand. Is this normal? I have 3 kids under the age of 5, this would be 3rd degree burns on their little hands if they touched this. HELP!!!

Please tell me this is not normal for Bluestar or ANY professional range for that matter. I had a Viking in our old house and never felt excessive heat transfer.

Thank you for any guidance.

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