That was the first anti virus I used, I was new to computers so I can't judge how well it worked. It was very hard to update and expensive. When I started posting in here I found out about free software and used AVG, then Avast until they became a problem. They both did their job well, just had to many false positives and conflicts with other software. Now I use MS Security Essentials and have not had any problems with it like I did the others.

I don't see any Malware / virus. But we are only looking at a hijackthis log from Safe Mode, and Malwarebytes only ran for 14 Mins? I see an out of date computer. adobe 7! Java 1.5! IE6! Then McAfee is that up to date? For starters I would go into your add/remove programs list and remove Adobe. We can get you another reader later. Then remove all versions of Java from the add / remove programs. The only version there should be Version 6 u_18. Remove all others. Then install IE7, http://www.microsoft.com/downloads/details.aspx?FamilyId=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en You said yourself your getting Internet Explorer is not responding errors Then I would download Avast 5.0, to the desktop, don't install it yet. http://www.avast.com/free-antivirus-download Now I would run the McAfee removal tool, http://service.mcafee.com/FAQDocument.aspx?id=TS100507 When that finishes double click the Avast that you downloaded before and install it AND SCAN WITH IT TOO. After we can remove some 04 entries in hijackthis log. Unnecessary Start ups. Up date Java , Get a reader program for pdf files. Run some cleaners, ccleaner ect. Good luck you have a lot to do. Don't surf The Internet in Safe Mode no Virus protection in that mode....Just go to links provided and get Avast installed after McAfee is removed.

Lynn if you are happy with McAfee then keep it, I in fact have McAfee on one of my windows computers because I too get it free with my Verizon fios, when I get tired of it or if something goes wacky with it I know I can always just start using one of the free ones like Avast, would not use the new AVG8. There have in the past been problems with McAfee, they have sent out some updates that caused problems on some computers, but they were pretty quick to fix them. I do not use their firewall I use an older version of zonealarm pro. Site advisor has nothing to do with your McAFee suite it is an add on for your browser, you download it from the site I provided in the other thread and simply select which browser you are using and use the download for that browser, Since you are currently using IE get the one that says for Ie, when you decide to get firefox then go and get the one that says for firefox it will then add it to firefox also. it is super simple to do basically one click. It is free for everyone. as to your husbands laptop that would be totally up to you or him. IF he wants to pay for trend micro it is a good program however I think there are free versions that can handle the job like the Avast free. I would probably do that instead of putting AOL on there if he does not need it, AOL is bad about digging into the innards of the pc and when not needed I don't advise putting it on. Now to your daughters pc are you sure you have the McAfee suite actually installed on that pc? I would try logging in with your name since it is under your subscription often times the main user has to do that to enable subscriptions. IF you can not get it to work then make sure you completely remove it from the pc before you install any other antivirus program that goes for any of the computers always completely remove the prior antivirus, you do not want more than one on a pc. McAfee has a detailed directions page on how to uninstall their products. this is the directions you may want to print and keep available. 1. Uninstall all McAfee programs through "Add or Remove Programs" in Windows "Control Panel". 2. Use the MCPR tool, see this article: How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe). This will remove all McAfee remnants from your computer. (you must have Windows Vista, XP or 2000 SP4 to use this tool) 3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming 4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site or your ISP, NOT from any CD that you may have. How to remove supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe).

that it the general suggestion on the McAfee forum is to just take it all out and re-install it. Usually that does fix it. I used McAfee for many many years because it comes free with my Verizon fios, but recently removed it from my pc and it was like a new machine once I had it all removed, many of the very quirky things that had been happening quit happening, the slow to start up and lock up on shutdown all quit, I would have never guessed that McAfee was what was causing it all. Some times free just ain't worth it LOL I still have free now but it is AVAST free. I do have the site advisor on all my browsers along with WOT I like both of them.