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ginnyjj9b

'End Program'...icons gone...can't shut off !!

ginjj
15 years ago

In trying to keep my daughters computer running well, I just downloaded and installed the MS Updates. Went back to the computer a while later and without reading the message I just hit the message on the screen "End Program." Immediately all her desktop icons disappeared, the Windows key doesn't work, right mouse click does nothing, CTRL-ALT-Delete does nothing, and it won't shut off on the computer itself. Bad news!!

I haven't tried turning it off at the power source. Should I?

Any help would be greatly appreciated!! She uses this for business.

Thanks,

Ginny

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