I wouldn't worry about updating drivers either. A bigger concern for me would probably be the mechanism by which I/you "... have been getting the message to update my drivers ...". When/where do you get that message? Have you scanned for malware recently? Despite the green WOT rating, the WOT user reviews tell a different story. WOT rating of driverupdate.net Personally, I think they'd just love to stick their grubby hands into your bank account and withdraw $29.97/year.

Try holding down the 'Win' key, usually next to alt... then press R for Run. Or you can open one of the black command windows.. type in there works with most things that require the run line. Or you can open Taskmangers left applicationss tab... and choose New Task.. on bottom right. That will work for most things as the Run line. If I right click my lower left Start button, choose properties... then choose the Start Menu tab... then customize... I can add or remove the Run line from the pop up start menu.

Wow. So glad I posted. I didn't even realize the rootkit thing was a big issue (and I'm not sure that's what I saw). Avast was scanning - and it didn't even come up with the usual alarming "found something" screen. It just seemed to pause and said this had to be stopped/removed first. It never even showed up as an infected file. So it seems I have to deal with this rootkit issue first - before the possible device driver issue - or system restore. Is it possible that this rootkit issue is the only one going on? Thank you for the caution about not using my password. I didn't do any online purchases. The only password I would have entered was for my gmail account. Luckily I don't use that password for my commerce, banking, etc accounts. So I want to be sure the order of things: update and run malwarebytes first? then do the LzD removal? I'm not sure if that's an online scan program - or is there actually a company I will be asking assistance from? Don't know if this is related. Earlier today when I was using the computer (my main PC) do look at emails, it logged me out and said my gmail was locked and would be inactive due to too much activity (from pop accounts) - or browser compatibility issues (I have Firefox and have had some gmail/Firefox issues from time to time). As it happens, I can still access my gmail account from my laptop. I didn't try again from my PC - and itseems that I shouldn't for now. Now I had also used my gmail from my laptop, my daughter's pc and my smartphone - all just today. I assumed that's why I got logged off. But could this be a result of my gmail account getting hijacked (or whatever it would be?). Thanks everyone for your timely responses. I didn't realize it was quite this serious when I first posted - just that my PC said it was serious. Lynn. PS - used2bsane - I am not that knowledgeable so your instructions above were great and much needed. It seems that I have to address the rootkit issue first, however. I'll be posting back with my progress.

I have never updated just for the sake of updating. If the computer is behaving why bother? In some cases an updated driver is needed and beneficial of course as it corrects possible snags. Same for software in many instances. Safety programs, of course you update those often and run them. My Ccleaner is way out of date and if possible I would love to revert to Skype 3.8 over the latest (4.2) that I must use because I have Windows 7.