Windows Mail is what they call Outlook Express in Vista and it can be set up with your internet provider very easily and then you could use it as the default. Just call your provider and they walk you thru it. Or just click on it in "all programs" and it has a set up program built in if you know the info it asks for. I have Yahoo mail and Hot mail, etc. and I have never been able to get any to set up as the default as you are asking. All my email thru online addresses go thru Windows Mail (OE). If you figure out how to do it differently, please post back as I'd like to know too.

Not sure this will help but if you use gmail, here's an example of how to set up your email client (outlook express) using IMAP: http://mail.google.com/support/bin/answer.py?answer=77659 And here's how to setup gmail with POP for outlook express: http://mail.google.com/support/bin/answer.py?answer=76147 I'm sure hotmail and yahoo also have instructions about this. Here's a general link for hotmail from wiki answers: http://wiki.answers.com/Q/How_do_you_set_up_IMAP_for_hotmail If you want to set up outlook express to access your work server, I think you'd probably have to get the server info from the system admin but I'm not sure. Here is a link that might be useful: Microsoft site about setting up outlook express

My experience with Verizon tech support has always been positive. They're available, knowledgeable and concerned. Granted, if your issues come from a specific app you installed, etc, there may be a limit to what they can do. Call them from a different phone so that you can manipulate entries on your Galaxy S3. As you suggest, the other approach is to just do a factory reset. That'll require you to set up the phone again. It's easy insofar as apps are concerned, you can do it all quickly from a PC browser connection to Google Play.

I'm using Mozilla's ThunderBird and like it. (It was written by the same crew who wrote the original Netscape and has features similar to Netscape.) ThunderBird is available as free a download, but you are on your own for installation and setup. However, instructions are avialble. Once the parameters are set, it runs as well as any others and will interface with a spell checker. You can download email from more than one ISP after setting up a profile for each ISP.