Being that the Tall model is new, you probably won't yet find many people who have one. My DD603 is 5.5 years old. I've had no trouble with it and I wouldn't have any reservations about buying another. The changes on the Tall model (adjustable shelves and rack dividers) certainly are useful features.

D.J Healy, Obviously you're having some extreme problems. My DishDrawer is now past 12 years of age and has not had any such continual/recurring problems are you've experienced. I surely don't have to prewash or postwash anything. I would love to get a hands-on look at your machine and your usage habits to see what may factors may be contributing to your dissatisfaction. I'm in TX but about 5.5 hrs from DFW area. A couple months ago I noticed water leaking on the floor to varying degrees after running loads at various times in both the upper and lower drawers. Upon investigating I found that both drain hoses had developed cracks -- both were cracked behind the DishDrawer where they made a sharp bend toward the opening in the cabinetry partition to the sink plumbing, the lower hose was also cracked a few inches from where it attached to the pump. The drain hoses flex every time the drawers are open/closed so it's not unusual that a crack may occur after years of use. I have experience working on appliances so can DIY pretty much any repair (except refrigeration!). F&P parts are available from a couple online sources. The backlight on the upper drawer's LCD panel had gone out a year or so earlier (which didn't prevent the unit from working, the operational icons and cycle time were displayed, just not lit from behind) so I took the parts-order opportunity to replace it. There have been updates on the lid motors (mine were still working at 12 years) and hose/wiring supports (upper had broken a couple years ago, I patched it with a zip-tie) so I also got a kit package to update my older unit on those points. No other repairs for the 12-years duration to that point. Regards to cleaning performance, below are some examples of what I load-in and how it comes out. I didn't take these pictures just now, I have them on-hand from previous discussion posts. Baked chicken (sat for several days before washing). Boiled-over oatmeal with raspberry jam. Microwaved pasta & sauce.

No. I installed mine ... uninstalled, moved it to a different house, installed again. Never any trouble with that. Main things are follow the instructions for moisture-proofing the cabinetry cavity, route the drain hoses properly, level it, and anchor the unit correctly with the side and top tabs.

That's the tricky part--everyone has different dishes! I do plates and bowls in the row behind the silverware basket, cups and glasses on the left side, and the coffee pot right in front of the soap holder, which makes it really hard to open to fill with soap. The little wings get flipped down and hold plastic kid bowls and sippy cups and the occasional spatula.