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piasano_gw

Norton Update Results in Decreased Function

piasano
12 years ago

Norton Anti-Virus Upgrade could not be dopwnloaded, so I called Norton for help. they did load the program. Immeidately, the computer sstarted acting funny. Things are getting worse. Today, I called Norton and was switched to a company called iYogi. After some thirty minutes, the iYogi person said 1) the Norton program was running just fine and 2)I had registry problems which his company would clean and maintain for me for the sum of $169 a year. I refused ~ but had already let him into my computer, believing he was from Norton. He uninstalled whatever it was he had downloaded when I thought he was fixing the Anti-Norton. Now, in addition to the initial problem, I have an iYogi screen saver I don't want.

Is it true that a registry can be overloaded when you use your computer, and that it has to be cleaned periodically?

Thank you, thank you. I am at my wit's end with Norton.

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