try the forums at this site they are all knowing about ipod and itunes related stuff iLounge True but you must be very patient as it might take a week or more to get a response, re post if necessary after a couple days, it has worked for me.

I have had repeated problems each time ITunes updates. I've had to uninstall ITunes completely from my PC and reinstall. If you go to the Apple Forums, that is the solution. I have to do it again as ITunes just had another update and I can't access my music from my IPhone or IPad. It has been a big headache and I don't understand why it keeps happening. Go to this site, Jane Here is a link that might be useful: Apple

Thanks - I downloaded straight from App Store on my phone, just go to Featured and it's right there. Haven't checked it out yet, but I tend to like MB's approach of giving solid recipes yet encouraging you to play and make it your own. This post was edited by foodonastump on Tue, Jul 9, 13 at 20:03

I've never heard of anything named "banjour" having anything to do with iTunes. I just took a look through the iTunes program files and didn't see anything by that name. Every so often iTunes notifies my computer that there is an update to the program, and when I update, I've never lost any of my music. Besides, the music files don't reside within the iTunes program - they're on my hard drive in the Music folder. And, once you've paid for music through iTunes, you always "own" the music and can download it again. Oh, I have two separate iTunes libraries - one each for different devices that have different capacities and, therefore, a different selection of music. Neither has ever been adversely affected by updating iTunes. Yes, I know you're talking about completely deleting, not updating iTunes. I suggest you look at the files on your hard drive -- you should see that your music files are not within the program files for iTunes.