Can someone tell me if I can trust these virus instruction?

13 years ago

Somehow Antivir Solution Pro has taken over my computer. Son #2 uses UTorrent and son #1 says this is probably how I got it although he has used it for a long time. Son #1 restored computer to a previous date and that seemed to get rid of it. I had been using AVG, but let the free trial expire. I decided to activate it after that. I paid the money and downloaded the new version of AVG and as soon as I did, Antivir Solution Pro took over again. How did that happen? Am I out the money I paid for AVG? Anyway, I found these instructions for removing Antivir, but didn't know if I could trust this website.

Laurie

Here is a link that might be useful: Antivir Solution Pro removal instructions

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Comments (6)

msrose
Original Author
13 years ago
Sorry, wrong link.

Here is a link that might be useful: Antivir Solution Pro removal instructions
ravencajun Zone 8b TX
13 years ago
I would highly suggest you go to the forum I will list and start a thread there in the area I link to asking for assistance, tell them exactly what you know about what it is you have, the team there will lead you through cleaning your infection step by step using some specialized programs. This type of infection can be difficult to remove with out the assistance of the malware forum pros to guide you.
Analysis and Malware Removal
you will need to register there and create a new post give them all your info. If you need help let me know I am also on that forum.
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kudzu9
13 years ago
Programs like the one you are trying to remove are fake antivirus that mess up your computer after installation. This typically happens from visiting a sketchy site: a fake message pops-up saying that your computer is infected and it can be cleaned up if you just install Product X. If you do that, you're giving permission for malware to be installed on your computer.

I suspect that this may have happened when your son was using UTorrent. You should have a talk with him and anyone else that uses your computer to make sure there's no more clicking on stuff like this in the future, or visiting of dubious sites.
ravencajun Zone 8b TX
13 years ago
AVG has a totally free version you do not have to buy it, what you had apparently was the trial version of the pay version.
If you want a good free Antivirus program there are a few good choices,
AVAST, MSE microsoft security essentials, AVG, AVIRA

When you go to the malware removal forum you will be helped with choosing and installing a good antivirus also just be sure to post all of that info. In fact it is a good idea to put a link to this post over there so we have it all together.
zep516
13 years ago
I paid the money and downloaded the new version of AVG and as soon as I did, Antivir Solution Pro took over again. How did that happen?

You never removed the virus files. System Restore doesn't fix virus issues. You may well have other infections going undetected as well. Really need to follow RC advice.
kudzu9
13 years ago
All System Restore does is go back to some earlier settings for your computer. It does not magically restore your computer to the exact state it was in at the restore time. Software you have added since (good and bad), files, photos, music, etc. are all unaffected.

Can someone tell me if I can trust these virus instruction?

Comments (6)

msrose
Original Author

ravencajun Zone 8b TX

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kudzu9

ravencajun Zone 8b TX

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Can someone tell me if I can trust these virus instruction?

Comments (6)

msroseOriginal Author

ravencajun Zone 8b TX

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kudzu9

ravencajun Zone 8b TX

zep516

kudzu9

COMPANY

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GET HELP

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msrose
Original Author