getting "connection was reset""try again"

9 years ago

When I try to get into a forum that has many posts I get the notice"connection was reset,try again"Generally I just give up.You Tube videos are choppy & nerve wracking.I've spent hours on phone with my providers.Tech came today & replaced some wiring & spent a long time trying to locate the problem.His computer accessed topics with 75 posts as does my tablet.He was baffled & said maybe my computer has a virus that is causing loading problems.Ideas?
My pc is an older Acer desktop & I use Firefox & Chrome.
Rose

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Comments (13)

zep516
9 years ago
last modified: 9 years ago
"older Acer desktop"

The problem is in both Firefox and Chrome?

What is the operating system?

Have you run a Malwarebytes scan to see if any adware shows up.,

Do this an post the log,

Please download MiniToolBox http://download.bleepingcomputer.com/farbar/MiniToolBox.exe and run it.

Checkmark following boxes:

[list]
[*]Flush DNS
[*]Report IE Proxy Settings
[*]Reset IE Proxy Settings
[*]Report FF Proxy Settings
[*]Reset FF Proxy Settings
[*]content of Hosts
[*]List IP configuration
[*]List Winsock Entries
[*]List last 10 Event Viewer log
[*]List Installed Programs
[*]List Users, Partitions and Memory size
[*]List Restore Points[/list]

Click Go and post the result of the log.

Here is a link that might be useful: Minitool box

This post was edited by zep516 on Mon, Jul 28, 14 at 20:14
715rose
Original Author
9 years ago
last modified: 9 years ago
Hi Zep,I have the results of the mini toolbox on notepad.I haven't a clue how to get it in here.Looks like a lot of stuff haywire.
Rose
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owbist
9 years ago
last modified: 9 years ago
Rose you should be able to right click on the Notepad report, click 'Select all'. Right click anywhere on the highlighted info and click 'Copy' in the pop up.

Open this thread, create any comment you want to add. Move the cursor down, right click then click 'Paste'. Done.
715rose
Original Author
9 years ago
last modified: 9 years ago
OK ,Here is that report.I'm running Vista.Have done malware scans since problems started.MiniToolBox by Farbar Version: 21-07-2014
Ran by Doris (administrator) on 28-07-2014 at 23:21:27
Running from "C:\Users\Doris\Downloads"
Microsoft® Windows Vista™ Home Premium (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set interface luid=loopback_0 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_1 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_2 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled
set interface luid=ethernet_4 forwarding=disabled advertise=disabled mtu=0 metric=0 metric=0 nud=disabled basereachabletime=0 retransmittime=0 routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Doris-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
Physical Address. . . . . . . . . : 00-19-21-56-A0-F5
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::c5ee:b61d:54c7:3907%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, July 28, 2014 5:02:48 PM
Lease Expires . . . . . . . . . . : Friday, September 04, 2150 5:49:49 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 201333025
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2:2a54:3f57:fdfd(Preferred)
Link-local IPv6 Address . . . . . : fe80::2:2a54:3f57:fdfd%9(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 7:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.2%10(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Disabled
Server:
Address: 192.168.2.1:53

DNS request timed out.
timeout was 2 seconds.
Name: google.com
Addresses: 74.125.225.73, 74.125.225.70, 74.125.225.78, 74.125.225.67
74.125.225.69, 74.125.225.64, 74.125.225.72, 74.125.225.68, 74.125.225.71
74.125.225.66, 74.125.225.65

Pinging google.com [74.125.225.73] with 32 bytes of data:

Reply from 74.125.225.73: bytes=32 time=40ms TTL=56

Reply from 74.125.225.73: bytes=32 time=40ms TTL=56

Ping statistics for 74.125.225.73:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 40ms, Maximum = 40ms, Average = 40ms

Server:
Address: 192.168.2.1:53

DNS request timed out.
timeout was 2 seconds.
Name: yahoo.com
Addresses: 206.190.36.45, 98.138.253.109, 98.139.183.24

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=94ms TTL=52

Reply from 206.190.36.45: bytes=32 time=93ms TTL=52

Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 93ms, Maximum = 94ms, Average = 93ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 timeReply from 127.0.0.1: bytes=32 time
Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
8 ...00 19 21 56 a0 f5 ...... Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
1 ........................... Software Loopback Interface 1
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
10 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.2 276
192.168.2.2 255.255.255.255 On-link 192.168.2.2 276
192.168.2.255 255.255.255.255 On-link 192.168.2.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
9 18 ::/0 On-link
1 306 ::1/128 On-link
9 18 2001::/32 On-link
9 266 2001:0:9d38:6abd:2:2a54:3f57:fdfd/128
On-link
8 276 fe80::/64 On-link
9 266 fe80::/64 On-link
10 281 fe80::5efe:192.168.2.2/128
On-link
9 266 fe80::2:2a54:3f57:fdfd/128
On-link
8 276 fe80::c5ee:b61d:54c7:3907/128
On-link
1 306 ff00::/8 On-link
9 266 ff00::/8 On-link
8 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [227328] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (07/28/2014 00:49:53 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/28/2014 00:49:52 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/26/2014 01:35:42 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/26/2014 01:35:41 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 00:05:50 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 00:05:49 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/23/2014 04:35:50 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/23/2014 04:35:49 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

System errors:
=============
Error: (07/28/2014 05:00:51 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.2.2 for the Network Card with network address 00192156A0F5 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/23/2014 03:32:06 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:29:51 PM on 7/23/2014 was unexpected.

Error: (07/23/2014 03:15:50 PM) (Source: Service Control Manager) (User: )
Description: Kaspersky Anti-Virus Service2100001Restart the service

Error: (07/23/2014 03:10:06 PM) (Source: Service Control Manager) (User: )
Description: Kaspersky Anti-Virus Service1100001Restart the service

Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: )
Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 12, function 0.
Please contact your system vendor for technical assistance.

Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: )
Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 11, function 0.
Please contact your system vendor for technical assistance.

Error: (07/23/2014 02:55:40 PM) (Source: ACPI) (User: )
Description: IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 9, function 0.
Please contact your system vendor for technical assistance.

Error: (07/23/2014 02:53:43 PM) (Source: DCOM) (User: )
Description: (AB8902B4-09CA-4BB6-B78D-A8F59079A8D5)

Error: (07/23/2014 02:47:01 PM) (Source: Dhcp) (User: )
Description: The IP address lease 192.168.2.2 for the Network Card with network address 00192156A0F5 has been denied by the DHCP server 192.168.0.1 (The DHCP Server sent a DHCPNACK message).

Error: (07/23/2014 01:48:59 PM) (Source: DCOM) (User: )
Description: (AB8902B4-09CA-4BB6-B78D-A8F59079A8D5)

Microsoft Office Sessions:
=========================
Error: (07/28/2014 00:49:53 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/28/2014 00:49:52 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/26/2014 01:35:42 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/26/2014 01:35:41 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 10:18:10 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 00:05:50 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/25/2014 00:05:49 AM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/23/2014 04:35:50 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

Error: (07/23/2014 04:35:49 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description:
Details:
AddCoreCsiFiles : BeginFileEnumeration() failed.

System Error:
Access is denied.

CodeIntegrity Errors:
===================================
Date: 2014-06-30 07:40:46.388
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-30 07:40:46.344
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-30 07:40:46.288
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-30 07:40:46.236
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\kl1.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:02.133
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:02.086
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:02.055
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:02.008
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:01.977
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-06-27 10:31:01.930
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\DriverStore\FileRepository\klim6.inf_e5373269\klim6.sys because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================
Acer Assist (HKLM\...\Acer Assist) (Version: - Acer Inc.)
Acer eDataSecurity Management (HKLM\...\(AEEAE013-92F1-4515-B278-139F1A692A35)) (Version: 2.5.3023 - Acer Inc.)
Acer Empowering Technology (HKLM\...\(AB6097D9-D722-4987-BD9E-A076E2848EE2)) (Version: 2.5.3002 - Acer Inc.)
Acer ePerformance Management (HKLM\...\(D462BF9E-0C35-4705-BF9B-3DF9F3816643)) (Version: 2.5.3000 - Acer Inc.)
Acer Picture Slide DVD (HKLM\...\(41581EF5-45A7-11DA-9D78-000129760D75)) (Version: 1.1.2317 - )
Acer Plug and Record (HKLM\...\(F6EFFB76-4A07-11DA-9D78-000129760D75)) (Version: 1.1.2302a - )
Acer Registration (HKLM\...\Acer Registration) (Version: - Acer - Leader Technologies)
Acer ScreenSaver (HKLM\...\(79DD56FC-DB8B-47F5-9C80-78B62E05F9BC)) (Version: 1.00.0000 - Acer Inc.)
Acer Tour (HKLM\...\(94389919-B0AA-4882-9BE8-9F0B004ECA35)) (Version: 1.0.3001 - Acer Inc.)
Acer Zone MagicDirector (HKLM\...\(F79A208D-D929-11D9-9D77-000129760D75)) (Version: 1.2.1103a - )
Acer Zone Main Page (HKLM\...\(EFBDC2B0-FAA8-4B78-8DE1-AEBE7958FA37)) (Version: 1.0.3524 - )
Acer Zone MakeDisk (HKLM\...\(B145EC69-66F5-11D8-9D75-000129760D75)) (Version: 3.0.1125 - )
Acer Zone SoftDMA (HKLM\...\(AA4BF92B-2AAF-11DA-9D78-000129760D75)) (Version: 1.3.3524 - )
Adobe Flash Player 14 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader 9.5.5 (HKLM\...\(AC76BA86-7AD7-1033-7B44-A95000000001)) (Version: 9.5.5 - Adobe Systems Incorporated)
Belkin Router Monitor and Setup (HKLM\...\2B0D8F3C-18AD-4D8E-879A-74A867C5C3CB_is1) (Version: - )
Canon DIGITAL CAMERA Solution Disk Software Guide (HKLM\...\Software Guide) (Version: 1.3.0.1 - Canon Inc.)
CANON iMAGE GATEWAY MyCamera Download Plugin (HKLM\...\MyCamera Download Plugin) (Version: 3.1.0.1 - Canon Inc.)
CANON iMAGE GATEWAY Task for ZoomBrowser EX (HKLM\...\CANON iMAGE GATEWAY Task) (Version: 1.8.0.1 - Canon Inc.)
Canon Internet Library for ZoomBrowser EX (HKLM\...\Canon Internet Library for ZoomBrowser EX) (Version: 1.7.0.1 - Canon Inc.)
Canon MOV Decoder (HKLM\...\Canon MOV Decoder) (Version: 1.7.0.6 - Canon Inc.)
Canon MOV Encoder (HKLM\...\Canon MOV Encoder) (Version: 1.5.0.3 - Canon Inc.)
Canon MovieEdit Task for ZoomBrowser EX (HKLM\...\MovieEditTask) (Version: 3.6.0.5 - Canon Inc.)
Canon Personal Printing Guide (HKLM\...\Personal Printing Guide) (Version: 1.1.1.3 - Canon Inc.)
Canon PowerShot SX130 IS Camera User Guide (HKLM\...\CameraUserGuide-PSSX130IS) (Version: 1.0.0.1 - Canon Inc.)
Canon Utilities CameraWindow DC 8 (HKLM\...\CameraWindowDC8) (Version: 8.3.0.6 - Canon Inc.)
Canon Utilities CameraWindow Launcher (HKLM\...\CameraWindowLauncher) (Version: 7.5.0.2 - Canon Inc.)
Canon Utilities Movie Uploader for YouTube (HKLM\...\MovieUploaderForYouTube) (Version: 1.1.0.4 - Canon Inc.)
Canon Utilities MyCamera (HKLM\...\MyCamera) (Version: 7.4.0.2 - Canon Inc.)
Canon Utilities PhotoStitch (HKLM\...\PhotoStitch) (Version: 3.1.22.46 - Canon Inc.)
Canon Utilities ZoomBrowser EX (HKLM\...\ZoomBrowser EX) (Version: 6.6.0.23 - Canon Inc.)
Canon ZoomBrowser EX Memory Card Utility (HKLM\...\ZoomBrowser EX Memory Card Utility) (Version: 1.4.0.4 - Canon Inc.)
DivX Setup (HKLM\...\DivX Setup) (Version: 2.6.3.52 - DivX, LLC)
EPSON NX330 Series Printer Uninstall (HKLM\...\EPSON NX330 Series) (Version: - SEIKO EPSON Corporation)
EPSON Scan (HKLM\...\EPSON Scanner) (Version: - Seiko Epson Corporation)
Google Chrome (HKLM\...\Google Chrome) (Version: 36.0.1985.125 - Google Inc.)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
Kaspersky PURE 3.0 (HKLM\...\InstallWIX_(D0702EE9-9DE4-419A-9C6C-4730B1C985BA)) (Version: 13.0.2.558 - Kaspersky Lab)
Kaspersky PURE 3.0 (Version: 13.0.2.558 - Kaspersky Lab) Hidden
K-Lite Codec Pack 7.0.0 (Standard) (HKLM\...\KLiteCodecPack_is1) (Version: 7.0.0 - )
LightScribe 1.4.124.1 (Version: 1.4.124.1 - http://www.lightscribe.com) Hidden
Malwarebytes Anti-Malware version 1.70.0.1100 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.70.0.1100 - Malwarebytes Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\(89F4137D-6C26-4A84-BDB8-2E5A4BB71E00)) (Version: 5.1.30214.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\(A49F249F-0C91-497F-86DF-B2585E8E76B7)) (Version: 8.0.50727.42 - Microsoft Corporation)
Mozilla Firefox 30.0 (x86 en-US) (HKLM\...\Mozilla Firefox 30.0 (x86 en-US)) (Version: 30.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Mozilla Thunderbird 17.0.8 (x86 en-US) (HKLM\...\Mozilla Thunderbird 17.0.8 (x86 en-US)) (Version: 17.0.8 - Mozilla)
MSXML 4.0 SP2 (KB954430) (HKLM\...\(86493ADD-824D-4B8E-BD72-8C5DCDC52A71)) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\(F662A8E6-F4DC-41A2-901E-8C11F044BDEC)) (Version: 4.20.9876.0 - Microsoft Corporation)
NTI Backup NOW! 4.7 (HKLM\...\(67ADE9AF-5CD9-4089-8825-55DE4B366799)) (Version: 4 - NewTech Infosystems)
NTI CD & DVD-Maker (HKLM\...\InstallShield_(1577A05B-EE62-4BBC-9DB7-FE748FA44EC2)) (Version: 7 - NewTech Infosystems)
NTI CD & DVD-Maker (Version: 7 - NewTech Infosystems) Hidden
NVIDIA Drivers (HKLM\...\NVIDIA Drivers) (Version: - )
Realtek High Definition Audio Driver (HKLM\...\(F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC)) (Version: 6.0.1.5322 - Realtek Semiconductor Corp.)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\(CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9).KB963707) (Version: 1 - Microsoft Corporation)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0 - DivX, Inc) Hidden

========================= Devices: ================================

Name: Compact Flash
Description: Compact Flash
Class Guid: (eec5ad98-8080-425f-922a-dabf3de3f69a)
Manufacturer: Generic-
Service: WUDFRd
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

========================= Memory info: ===================================

Percentage of memory in use: 49%
Total physical RAM: 2814.94 MB
Available physical RAM: 1425.26 MB
Total Pagefile: 5814.61 MB
Available Pagefile: 3905.51 MB
Total Virtual: 2047.88 MB
Available Virtual: 1984.81 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:145.8 GB) (Free:95.96 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:145.46 GB) (Free:141.74 GB) NTFS

========================= Users: ========================================

User accounts for \\DORIS-PC

Administrator Doris Guest

========================= Minidump Files ==================================

C:\Windows\Minidump\Mini020114-01.dmp
C:\Windows\Minidump\Mini040414-01.dmp
C:\Windows\Minidump\Mini072314-01.dmp
C:\Windows\Minidump\Mini101713-01.dmp
C:\Windows\Minidump\Mini111413-01.dmp
C:\Windows\Minidump\Mini111513-01.dmp
C:\Windows\Minidump\Mini111513-02.dmp
========================= Restore Points ==================================

17-07-2014 05:00:04 Scheduled Checkpoint
18-07-2014 05:00:05 Scheduled Checkpoint
18-07-2014 15:15:21 Windows Update
19-07-2014 22:18:15 Scheduled Checkpoint
21-07-2014 04:17:55 Scheduled Checkpoint
22-07-2014 05:00:05 Scheduled Checkpoint
22-07-2014 16:44:30 Windows Update
23-07-2014 05:21:39 Scheduled Checkpoint
23-07-2014 21:35:50 Scheduled Checkpoint(http://www.siloamdaylilies.com/pics/Siloam Winfred Harris.jpg)
25-07-2014 05:05:50 Scheduled Checkpoint
25-07-2014 15:18:10 Windows Update
26-07-2014 18:35:42 Scheduled Checkpoint
28-07-2014 05:49:53 Scheduled Checkpoint

**** End of log ****
Rose
aputernut
9 years ago
last modified: 9 years ago
Your problem on an older PC is no doubt as simple as very low RAM=speed=memory you probably can increase your RAM but since you are running Vista, you may want to think about a newer PC.
There was no need for you to expose your entire PC as suggested on the above reply to your problem.

This post was edited by Aputernut on Tue, Jul 29, 14 at 9:37
owbist
9 years ago
last modified: 9 years ago
You should not consider adding more memory as suggested above. You have a 32 bit computer that can only access something less than 3 gigs and you have that now.

I notice you purchased the high end Kaspersky suite - have you ran a FULL scan with this? There is no mention that you have done this and you should do that. You might then consider Zep's suggestion and update and run a FULL scan with Malwarebytes which you also have installed for peace of mind.

As to exposing your computer contents in the file above I see nothing that might embarrass you or allow others to gain any kind of advantage at your expense.
715rose
Original Author
9 years ago
last modified: 9 years ago
Owbist thanks for alleviating my fears about putting all that out there.I had 2nd thoughts as soon as I hit send.
I've run full scans with both Kaspersky & Malwarebytes.Nothing showed up on Kaspersky & a couple things on Malware but it has been removed & I don't think it was a serious threat or had anything to do with my sluggish connections.I may have it looked at because I got the blue screen when I went to boot up.It said to go to the repair site.I was going to go there but got that"other user" sign & don't know what that means.It seems there is something wrong with something that is installed on here.That's what it said on the blue screen.I'm pondering what to do.I don't really want a new computer.I love this one.
Rose
zep516
9 years ago
last modified: 9 years ago
If you have someone to look at the computer then that's what I'd do.

Everything looks normal in the network log. We could reinstall the network adapter and run a blue screen scan, but I think it's best to take it in. Especially with the blue screen issue.

In your programs an features there is not anything bad listed not even a tool bar and Malwarebytes is not finding anything. So I think Malware is not an issue.
715rose
Original Author
9 years ago
last modified: 9 years ago
Zep,The person who has worked on my computer is on vacation.I could probably reinstall the network scan.I successfully wiped pc clean using the disk that came with it a couple years ago.Worked well after.I think the blue screen was caused when I installed the new Malwarebytes.because I got it when I rebooted after installation.
Rose
aputernut
9 years ago
last modified: 9 years ago
You said you are getting buffering on videos, that means low speed, so if you feel you have enough RAM, then go to your server's website and do a speed test to see if they are giving you enough speed, for downloads etc.
zep516
9 years ago
last modified: 9 years ago
Hi 715 rose,
notice"connection was reset,try again

What browser do you get the connection reset message in ?

Are you still getting any blue screens ?

This post was edited by zep516 on Wed, Jul 30, 14 at 18:20
715rose
Original Author
9 years ago
last modified: 9 years ago
Zep,I get this in both Firefox & Chrome.I had someone look at it. He said there is something wrong with my computer but he can't figure out what it is.He removed a lot of things.Adware Block,No Squint.Just everything he deemed not necessary.This sped
it up some. He opened a forum that had over 100 posts.I don't know if I can do that here. I had to try twice to get in here.I asked him if it could be a bad graffics driver.He said it could. I paid $85 .Looks like he could have seen this for sure.Course he said I have a dinosaur & suggested some much,much better refurbished ones he has.He tried more ram & it made the pictures bad.
I've just used it a bit since I got it back & it is tolerable.
Oh,he told me not to use firefox & to use chrome.It is on here & I guess I can get used to it.
Rose
zep516
9 years ago
last modified: 9 years ago
OK Rose,

I'm at a loss myself and would not really know what else to suggest, and it's harder from my vantage point as opposed to being there. I'm glad you go someone to look at it. Yes add ons to browsers can be troublesome and slow things down too.

Joe

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