I have just loaded Outlook on a new notebook, Outlook 2002. I've used this version of Outlook since 2002, but alas that notebook did a big crash. The good news, I had all but the last two days of message folders on a back up drive, in a folder called "Exchange". Now, on my old XP home there was a folder called "OutlookFolders" which had "Exchange" and other details in it. So, all I need to do is copy the back-up data into the new computer's "OutlookFolders", but I can't find them, nor can the XP search. I do have folders maked to shoe hidden. Any help would be appreciated.

If she also has VistaMail in addition to Outlook (which is a part of Office) she can use HTML and put music in her e-mails. But if she's using Outlook, I believe she must use plain text only.

open office does work fine, I just open the 2003 doc then copy the content, open a 2007 docx, then paste. I suggest this for anyone having this problem. It takes over an hour to install open office, I guess a lot of people need it right now.

I looked at the page and it looks legitimate to me. MS gives huge discounts to students. The other domains in the page source are ok also. Digital River is used by many companies for digital software downloads. w3.org is the World Wide Web Consortium. The other sites in the list box are just sites MS is using for other countries. I've downloaded commercial software in the past and I've learned to burn a CD or DVD as soon as I get it downloaded. I install from the CD to ensure it's a good copy, then put it in a CD case with a label that includes name of the software and the license key (as well as anything else I might need to know the next time I change PCs or have a hard drive crash).