I have just loaded Outlook on a new notebook, Outlook 2002. I've used this version of Outlook since 2002, but alas that notebook did a big crash. The good news, I had all but the last two days of message folders on a back up drive, in a folder called "Exchange". Now, on my old XP home there was a folder called "OutlookFolders" which had "Exchange" and other details in it. So, all I need to do is copy the back-up data into the new computer's "OutlookFolders", but I can't find them, nor can the XP search. I do have folders maked to shoe hidden. Any help would be appreciated.

If she also has VistaMail in addition to Outlook (which is a part of Office) she can use HTML and put music in her e-mails. But if she's using Outlook, I believe she must use plain text only.

Bestlawn! I could have asked you over on KT! I had two lines; one I managed to delete, but I've fumbled around so much I cannot remember what I did! Yes, I think the enter/return is what seems to trigger it. When I try to select the line, a thin vertical highlight strip appears on the left above, through, and below the line, but it will not delete. I've spent the last 20-30 minutes trying to figure it out, searching "help." But it's no big problem, I can scroll it down to the blank page and not print that page. And now that I know how to draw lines w/o triggering the other line, I'll be ok. I suppose 2007 is ok when one gets used to it, but it sure takes up a lot of time getting to that point. It has a default of 1.5 spacing, which is not that good for me. Thanks...you're the "best!"

Who reloaded your replacement hard drive? I would go back to that person with this problem since it seems that something was omitted that should have been included.