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Problem still exists, Virus or surge damage?

12 years ago

Sorry to say that I still have the same problems with FF this morning as i did when i posted on the 4th.

hp pavillion vista 64

FF and other applications will not open from desktop or start menu.

If you can refer to my posting on the 4th you can see what I'v done to resolve my problem.

I did not do an uninstall or close down FF in the Task Manager but I did run a full Malwarebyte scan and a full ESET online scan and they were both clean.

I will post the Hijack this log and hope that it will be seen by zep or one of you guru's that can see if there is something there that can tell me what the problem is.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:21:00 AM, on 10/13/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18813)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Orb Networks\Orb\bin\OrbTray.exe

C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files (x86)\Windows Sidebar\sidebar.exe

C:\Program Files (x86)\google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files (x86)\FastStone Capture\FSCapture.exe

C:\Program Files (x86)\Orb Networks\Orb\bin\Orb.exe



C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\AVG\AVG8\avgtray.exe

C:\Program Files (x86)\HP\Digital Imaging\bin\HpqSRmon.exe

C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe

C:\Program Files (x86)\incredimail\bin\IMApp.exe

C:\Program Files (x86)\Internet Explorer\IELowutil.exe

C:\Program Files (x86)\Orb Networks\Orb\bin\xmltv.exe



C:\Program Files (x86)\Trend Micro\HijackThis\gabe.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - (18DF081C-E8AD-4283-A596-FA578C2EBDC3) - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: IESiteBlocker.NavFilter - (3CA2F312-6F6E-4B53-A66E-4E65E497C8C0) - C:\Program Files (x86)\AVG\AVG8\avgssie.dll

O2 - BHO: SSVHelper Class - (761497BB-D6F0-462C-B6EB-D4DAF1D92D43) - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (file missing)

O2 - BHO: Google Toolbar Notifier BHO - (AF69DE43-7D58-4638-B6FA-CE66B5AD205D) - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.3.4501.1418\swg.dll

O2 - BHO: WOT Helper - (C920E44A-7F78-4E64-BDD7-A57026E7FEB7) - C:\Program Files (x86)\WOT\WOT.dll

O3 - Toolbar: WOT - (71576546-354D-41c9-AAE8-31F2EC22BF0D) - C:\Program Files (x86)\WOT\WOT.dll

O3 - Toolbar: FireShot - (6E6E744E-4D20-4ce3-9A7A-26DFFFE22F68) - C:\Users\gabe\AppData\Roaming\Mozilla\Firefox\Profiles\6bic73zo.default\extensions\(0b457cAA-602d-484a-8fe7-c1d894a011ba)\library\fsaddin-0.79.dll

O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r

O4 - HKLM\..\Run: [SPIRunE] Rundll32 SPIRunE.dll,RunDLLEntry

O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~2\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe" -delete

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files (x86)\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\sidebar.exe

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [IncrediMail] C:\Program Files (x86)\incredimail\bin\IncMail.exe /c

O4 - HKCU\..\Run: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: FastStone Capture.lnk = C:\Program Files (x86)\FastStone Capture\FSCapture.exe

O8 - Extra context menu item: Edit in &Picnik -

O13 - Gopher Prefix:

O16 - DPF: (02BF25D5-8C17-4B23-BC80-D3488ABDDC6B) (QuickTime Object) -

O16 - DPF: (1851174C-97BD-4217-A0CC-E908F60D5B7A) (Hewlett-Packard Online Support Services) -

O16 - DPF: (3860DD98-0549-4D50-AA72-5D17D200EE10) (Windows Live OneCare safety scanner control) -

O16 - DPF: (56762DEC-6B0D-4AB4-A8AD-989993B5D08B) (OnlineScanner Control) -

O16 - DPF: (7530BFB8-7293-4D34-9923-61A11451AFC5) (OnlineScanner Control) -

O16 - DPF: (E2883E8F-472F-4FB0-9522-AC9BF37916A7) -

O18 - Protocol: linkscanner - (F274614C-63F8-47D5-A4D1-FBDDE494F8D1) - C:\Program Files (x86)\AVG\AVG8\avgpp.dll

O18 - Protocol: wot - (C2A44D6B-CB9F-4663-88A6-DF2F26E4D952) - C:\Program Files (x86)\WOT\WOT.dll

O20 - Winlogon Notify: !SASWinLogon - C:\Program Files (x86)\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files (x86)\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~2\AVG\AVG8\avgwdsvc.exe

O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files (x86)\HP Games\My HP Game Console\GameConsoleService.exe

O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files (x86)\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O24 - Desktop Component 0: (no name) -


End of file - 10591 bytes

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