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Canon printer

15 years ago

My printer is only a few months old, I must have done something in the settings. I cancelled all documents but as soon as i put paper in it startd printing all documents that were cancelled. I can't find the phone number for Cannon so that's why i'm asking here.

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Comments (3)

mxyplx
15 years ago
I've had this happen. Nuff to make a feller say durn. Cancelling several lined up print jobs isn't necessarily all that simple. The comp seems to grab on and not let go.

Anyway try this; Controll Panel > Printers and Faxs

The first column should have a list of names like your printer and maybe the Microsoft Doc Writer and will show the number of docs ready to print. If it is not zero you have to make it zero.

Double click your printer and it will cough up a window where you can delete all your print jobs. As I recall when you do this it takes it own sweet time to go to completion. Couple minutes maybe.

BTW all this is spelled out in the MS help menu under printing > Cancelling Printing of a Document. At least in my XP.
owbist
14 years ago
Here is the toll free number for Canon in Canada 1-866-226-6634 taken from this web site

Aschris' suggestion is valid but his/her link is SPAM. They joined today just to help Claire - or sell the product.
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Are you using wifi, or is it connected with a cable? FWIW, I have a Canon MP270 all-in-one and it's been working fine for years. I thought I lost the ability to use the scanner when I updated to Mac OS13, but figured out how to do it using the system settings. Mine is wired in, not on wifi. One thing that I did figure out awhile back was that there were 3 different Canon printers listed in my system and only one was correct, so when I selected the wrong one in the dialog box, nothing would print. I had to figure out which was the right one and remove the others from the system settings.
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fruitjarfla
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Merely search for Canon USA , then select Support - Contact us --- if you are in the U.S. That will show numbers.

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