Slow bootup and one other problem

14 years ago

For about a month, my XP SP3 computer with 3GB RAM has been very slow to boot up, whereas previously it had been quite fast. I checked items in startup and disabled everything except those having to do with security. This did not help. I have cleaned up and defragged. Again no improvement. I get the MS welcome window and then my wallpaper appears. Then it will take a full minute or more for the desktop icons and taskbar to appear. Once that happens, my Avast updates and I'm ready to go. E-mail downloads fast and most web pages open in a timely fashion. So, I need some advice with this.

My second problem just began about two or three days ago. I have been using Chrome as my default browser. I have been having trouble with it "freezing" or maybe "crashing" is a better term. This seems to happen when I click on a link in an e-mail and has happened with several different links. When this happens, I cannot do a CAD or anything. Sometimes the hourglass will appear, sometimes not. Eventually, I must resort to using the power switch on the computer to shut down. I'm thinking there must be some conflict causing this, but I don't know where to begin in tracking this down. I uninstalled and re-installed Chrome, but it still happened last night.

This is all very frustrating because after installing a new HDD a few months ago, this machine has been very fast. I pride myself on keeping a clean, lean machine. Any help with either of these problems will be greatly appreciated.

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Comments (8)

zep516
14 years ago
last modified: 9 years ago
Is Zone Alarm installed? Disable it for a bit see if boot changes..

Here is one thing you can do to improve boot time it will speed it up a bit.

Open MSCONFIG again.

Look at the Boot.ini tab. In the box labeled Timeout change the time from the default 30 to 3. This changes how long it waits before booting. See how much improvement occurs I don't expect it to fix it all, but it should free up some boot time.

Run this program too:

Clean out your temporary internet files and temp files.

Download TFC by OldTimer From here click Here
to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

Lets see where we are after this, may want to see a Hijackthis log, just to check.

Your description sounds like a program at start up or even a driver is slowing it down. Zone Alarm is always suspect in slow boot ups.
grandms
Original Author
14 years ago
last modified: 9 years ago
Zep, I use Online Armor as my firewall, not ZA. I checked and boot.ini was set at 10, so I changed it to 3. I also used TFC, which took only a few seconds, and now my computer is booting up like it used to. I can't believe a little change like that would make so much difference.

As to the other problem, I changed my default browser to FF and went to one of the troublesome links, and it worked just fine. It was a PDF file from HP about restoring old photos. The other link was Icelandic---web cams of the volcano. It still did not open, but did not freeze up FF, either. So it may be that Chrome has some bugs causing this. I have used it for some months and just started having this trouble.

Thank you so very much for your help. If you still want a highjack log, just tell me how to do it and I'll be happy to comply.
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zep516
14 years ago
last modified: 9 years ago
Lets take a look never know...

Click Here to download HJTInstall.exe 2.0.3 bata version is ok to use either one on that page.
� Save HJTInstall.exe to your desktop.
� Doubleclick on the HJTInstall.exe icon on your desktop.
� By default it will install to C:\Program Files\Trend Micro\HijackThis .
� Click on Install.
� It will create a HijackThis icon on the desktop.
� Once installed, it will launch Hijackthis.
� Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
� Click on "Edit > Select All" then click on "Edit > Copy" and Paste the entire contents of the log� (no attachments) into your next post.
DO NOT use the AnalyzeThis button, its findings are dangerous if misinterpreted.
DO NOT have Hijackthis fix anything yet. Most of what HJT lists will be harmless or even required by your Operating System.
grandms
Original Author
14 years ago
last modified: 9 years ago
Here's the log:

Logfile of Trend Micro HijackThis v2.0.3 (BETA)
Scan saved at 3:04:34 PM, on 4/18/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\USB Safely Remove\USBSRService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Tall Emu\Online Armor\OAcat.exe
C:\Program Files\Tall Emu\Online Armor\oasrv.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Java\jre6\bin\jqs.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Tall Emu\Online Armor\oaui.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Secunia\PSI\psi.exe
C:\Program Files\Tall Emu\Online Armor\OAhlp.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\PROGRAM FILES\COMMON FILES\ACRONIS\SCHEDULE2\SCHEDHLP.EXE
C:\PROGRAM FILES\ACRONIS\TRUEIMAGEHOME\TIMOUNTERMONITOR.EXE
C:\PROGRAM FILES\ACRONIS\TRUEIMAGEHOME\TRUEIMAGEMONITOR.EXE
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q305&bd=pavilion&pf=desktop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.msnbc.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.netzero.net/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q305&bd=pavilion&pf=desktop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.netzero.net/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.netzero.net/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R3 - URLSearchHook: URLSearchHook Class - (37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8) - C:\Program Files\NetZero\SearchEnh1.dll
O2 - BHO: LastPass Browser Helper Object - (95D9ECF5-2A4D-4550-BE49-70D42F71296E) - C:\Program Files\LastPass\LPBar.dll
O2 - BHO: WOT Helper - (C920E44A-7F78-4E64-BDD7-A57026E7FEB7) - C:\Program Files\WOT\WOT.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - (DBC80044-A445-435b-BC74-9C25C1C588A9) - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - (E7E6F031-17CE-4C07-BC86-EABFE594F69C) - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: WOT - (71576546-354D-41c9-AAE8-31F2EC22BF0D) - C:\Program Files\WOT\WOT.dll
O3 - Toolbar: LastPass Toolbar - (9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5) - C:\Program Files\LastPass\LPBar.dll
O3 - Toolbar: ZeroBar - (F0F8ECBE-D460-4B34-B007-56A92E8F84A7) - C:\Program Files\NetZero\Toolbar.dll
O3 - Toolbar: Copernic Desktop Search - Home Toolbar - (4A1C6093-14F9-44D7-860E-5D265CFCA9D9) - C:\Program Files\Copernic Desktop Search - Home\Toolbar\ToolbarContainer101000313.dll
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKLM\..\Run: [@OnlineArmor GUI] "C:\Program Files\Tall Emu\Online Armor\oaui.exe"
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Startup: Secunia PSI.lnk = C:\Program Files\Secunia\PSI\psi.exe
O4 - Startup: WKCALREM.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: LastPass - file://C:\Program Files\LastPass\context.html?cmd=lastpass
O8 - Extra context menu item: LastPass Fill Forms - file://C:\Program Files\LastPass\context.html?cmd=fillforms
O9 - Extra button: Connection Help - (E2D4D26B-0180-43a4-B05F-462D6D54C789) - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help - (E2D4D26B-0180-43a4-B05F-462D6D54C789) - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - (e2e2dd38-d088-4134-82b7-f2ba38496583) - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - (FB5F1910-F110-11d2-BB9E-00C04F795683) - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Connection Help - (E2D4D26B-0180-43a4-B05F-462D6D54C789) - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O9 - Extra 'Tools' menuitem: Connection Help - (E2D4D26B-0180-43a4-B05F-462D6D54C789) - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm (HKCU)
O16 - DPF: (0E5F0222-96B9-11D3-8997-00104BD12D94) (PCPitstop Utility) - http://utilities.pcpitstop.com/da/PCPitStop.CAB
O16 - DPF: (6414512B-B978-451D-A0D8-FCFDF33E833C) (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1246730020218
O16 - DPF: (6F15128C-E66A-490C-B848-5000B5ABEEAC) (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: (C42B23DF-334C-4AD0-9AB4-91FF53D04239) (AbImporter Class) - file:///C:/Documents%20and%20Settings/HP_Administrator/Application%20Data/Smilebox/OzDesktopImporter.cab
O16 - DPF: (E2883E8F-472F-4FB0-9522-AC9BF37916A7) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: (FFB3A759-98B1-446F-BDA9-909C6EB18CC7) (PCPitstop Exam) - http://utilities.pcpitstop.com/da2/PCPitStop2.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\(FC452E2D-D290-415C-A487-EAF08B4CB7FB): NameServer = 192.168.0.1
O18 - Protocol: bwfile-8876480 - (9462A756-7B47-47BC-8C80-C34B9B80B32B) - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: wot - (C2A44D6B-CB9F-4663-88A6-DF2F26E4D952) - C:\Program Files\WOT\WOT.dll
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - (438755C2-A8BA-11D1-B96B-00A0C90312E1) - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - (8C7461EF-2B13-11d2-BE35-3078302C2030) - C:\WINDOWS\system32\browseui.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\OAcat.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Common Files\Sonic Shared\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files\Tall Emu\Online Armor\oasrv.exe
O23 - Service: USB Safely Remove Assistant (USBSafelyRemoveService) - Unknown owner - C:\Program Files\USB Safely Remove\USBSRService.exe

--
End of file - 10612 bytes
zep516
14 years ago
last modified: 9 years ago
Looks Good! Nothing to fix...
grandms
Original Author
14 years ago
last modified: 9 years ago
Great! As always, you have been a tremendous help. I still cannot believe that changing one little item made the boot up process so much faster. It's now taking only about 20-25 seconds for everything to load once the wallpaper appears.
genes
14 years ago
last modified: 9 years ago
Zep, tried out TFC and seemed to work pretty good. When it was finished, it left two icons for desktop.ini files on the desktop.
When I open the file, this is what is in one of them.
"[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21769
IconResource=%SystemRoot%\system32\imageres.dll,-183
[LocalizedFileNames]
Windows Explorer.lnk=@%SystemRoot%\SysWOW64\shell32.dll,-22067
Windows Photo Gallery.lnk=@%ProgramFiles%\Windows Photo Gallery\PhotoLibraryResources.dll,-1581."
When I right click on the file and want to delete it, it says that some programs may not run right etc
genes
14 years ago
last modified: 9 years ago
By the way, I am running Vista SP1.
Here is what is in the other file on the notepad
"[.ShellClassInfo]
LocalizedResourceName=@%SystemRoot%\system32\shell32.dll,-21799"

Gene

Slow bootup and one other problem

Comments (8)

zep516

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Original Author

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Slow bootup and one other problem

Comments (8)

zep516

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