i think i really messed up

17 years ago

well, i don't even know where to begin now.

After reading here about the Shield Delux-which i did buy,and have had nothing but trouble since,i tryed to "uninstall it yesterday" it will not go away!

This is what comes up.

Error 1921 Service The Shield Delux 2008(AVP) could not be stopped.Verify that you have sufficent privileges to stop system.

1.How do i do that?

Also what has come up is this-

Close PC Regestry Cleaner before Uninstalling.

2.How do i close Regestry Cleaner?

I wanted to down load a free Anti-Virus mentionrd here-

can't do it because of other things on computer, i do not know what other things,

3.This did come up-

uninstall Kaspersky anti-virus 6.0

I looked in my controle panel and did not find a "Kaspersky Anti-virus 6.0(under remove)

With all of this, now i am not sure what i have on my pc and what i do not..

Shiels Delux half uninstalled?

I don't think i have any protection now, but not sure.

Can you guys help me out AGAIN?

I just wanna throw this in the back yard! not a happy camper today!

Carol

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Comments (3)

mikie_gw
17 years ago
did not find a "Kaspersky Anti-virus 6.0(under remove)
You might want to use windows search, advanced and search
kaspersky
If you find its folder look in it for an uninstaller.

2.How do i close Regestry Cleaner?
You might use Ctrl+Alt+Del then look under the Processes tab. If you can find it there you can highlite it and right click to select End Process.

See the link below to see how to uninstall Shield Delux when you see that error message.

Here is a link that might be useful: Error 1921. The Shield Deluxe (AVP)
ravencajun Zone 8b TX
17 years ago
you always have to turn off the program before you try to remove it. It will have an icon down by your clock you click on it's icon and turn it off. Then you go to Start> control panel> add remove programs, wait for the list then find it in the list, select it , then hit the remove button.
Do the same thing for kaspersky if you want to get rid of it.
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genes
17 years ago
Yes those programs which are not in the Control Panel>Add/Remove, usually have an uninstall feature when you click on them in the Programs list

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i think i really messed up

Comments (3)

mikie_gw

ravencajun Zone 8b TX

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genes

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