Hi, There is a page on their website that shows the coverage area, but be sure to call them even if you don't see your area. They might be able to help anyway. Christie, my connection has been very reliable. I live near a hilltop and get service from a tower on the other side of Nixa. My neighbors live in a 'holler' and get service from another tower. You do NOT need to have a line-of-sight from your house to a particular tower to receive the service. There have been two times where city workers had to turn off the electricity at the tower my signal comes from, while they worked on the tower and I had no service for about 15 minutes to half an hour. Due to this, the wireless company told me they just installed a battery backup at the tower, so this shouldn't be an issue again. When I have a question, I call them. And if I do get voicemail, they call back within minutes and help me until my problem or question is resolved. I did sign a one year contract. But after hearing for years that AT&T was getting close, and then being told last year that it would be quite a while after all ... There may be a way around the contract if it bothers you, though. (I turned down 2 work from home jobs in recent years because I couldn't get hi-speed, so I was ready!) Also, if you give the name of who referred you, that person gets $2 off their monthly bill. A few of us now have given my neighbors name, so they get a lower rate. We presently live southeast of Clever 4 miles, near the James River. We also have some property miles out of Rogersville which we hoped to build on, but I dreaded going back to dial-up. I was so happy to find out that they now provide service out there too, so guess we can keep the property :) hope that helps, Melani

Good information from raven and here's more to think about. Hi sportsman12, There could be a lot of things going on, sounds like it's limited to that computer though, since the other one connects. We should be trying 2 browsers too to see if it's browser related. Have you tried 2 different browsers Internet Explorer and another one like Firefox. Sometimes an Anti Virus or Firewall can cause issues, since that is a new router your firewall may not like it just yet. Restart the computer now keep hitting the F8 key. The computer should boot to the Windows Advanced Options Menu. Once you get there Black screen with white letters, use the arrow keys to select Safe Mode With Networking hit enter now try again to connect to www.Google.com. See if it connects there. This mode runs without Anti Virus and firewall that's why we want to try it. Don't surf in this mode if it does connect here. Some laptops have a wireless switch on them. Does yours? There are 2 small computer Icons down by the clock, right click them and notice the options available in case you have not done that yet. Note any errors. Next we can look in the Device Manger for errors, and or reinstall the Wireless adapter and flush the DNS as that's what appears to be going on. Since you see a strong connection and unable to connect that points to a DNS issue and it's just a matter of flushing it and renewing it. We can get to that if needed.

Not all wireless 2.4 phones disrupt it. Tried a $9 GE from Walgreen's here and it very rarely disrupted... and never on ring or dial. Maybe once every three days. Yet my old expensive Sony would daily a time or two for no reason cause loss of wifi for a minute. Have been using DECT 1.9 phones,, 5 of them here .. they never disturb it. If connecting to a neighbors wifi,, you might talk to the neighbor and explain the benefits of securing thier wifi so you 'cant connect to it unless you know the passkey. Then at least you would get a popup asking you to enter the secret and know you're not stealing their connection. Or just get a bigger antenna and cancel your internet connection and use your neighbors.. heh Have read some people have continue to have problems with 5.8 phones too. I forget exactly ... even though they say 5.8, many will communicate or ring or dial or something on 2.4.

If you find yourself still having issues after reinstalling the adapter at the Library on Monday. Always use the next choice. That's to boot the computer to Safe Mode with / Networking. Then try a connection to www.Google.com. Don't surf the Internet in this mode. If you can connect in this mode that tells us if a program is causing an issue such as a Firewall or Anti Virus. Restart the computer, keep tapping the F8 Key, wait for the Windows Advanced options Menu to appear. Using the arrow keys, select Safe Mode w/Networking. Then just see if you can establish a connection with www.Google.com