Hi ravencajun and silvervista, Thank you so much for this information. I read it and was shocked to see this. I immediately sent this to my son and told him to tell his friend who was recommending it. He has downloaded Malwarebytes and SuperAntispyware. I told him when he first mentioned it that Malwarebytes was a great program and he downloaded it but his friend was saying it was better than Malwarebytes and I thought I never heard of it before and that is why I posted it here. I figured if there was something wrong that someone here would know about it. Thank you so much for letting me know about this. I am going to also call my son to tell him that I have sent him the links about this program, so that he won't miss it. Genes, I will also send him the message, as far as his computer is concerned I really don't know what he has but I do know it is a Dell Computer and newer than mine. I will let him know how to find this out if that is he is able to boot up. Right now his wife is having health issues and the computer is at the bottom of the list for now. This has given me a chance to warn him before he did anything. He said that he ran Malwarebytes and SuperAntispyware and didn't find anything but, his friend got on his computer and said he had trojans and something else that I can't remember off hand. The people who built my computer wanted to put McAfee on here and I told them absolutely not and I told them to put Norton in instead. Afterward they started recommending Norton because they found out that it did a better job. Sometimes these computer companies don't give you a choice and that is why I preferr having one made and then I do have a choice. Thanks again for the heads up, it is greatly appreciated. thirdfrt!!!

I'm not sure how you set up your backup drive, but mine only backs up files periodically according to a schedule. The schedule I chose was to backup at 3am when I'm not using it. In my experience, when the backup drive is copying files from the main hard drive, the main drive might respond a tad slower. However, being on the Internet and surfing to things like Facebook shouldn't really be affected unless you are trying to upload pictures, etc., while the backup is running, especially since it sounds like you have a newer computer with probably adequate RAM. You may coincidentally have something else going on.

I thought I had upgraded to IE7 at one point. Yahoo wants me to upgrade to IE8, but after reading about it here, I was reluctant to do so. I did go to windows updates last week to see if there were any I needed to do, but after scanning it said there were none. How do I get IE 7?

How do you get yourself into these problems? Because you have a problem and are trying to fix it rather than ignore it or dump your problem on someone else. I find that to be very admirable. The good thing about this is you will be learning a lot in the process of getting things back on track. The down side is it is going to take a little bit of time if we do it here. Your are very lucky because there is a lot of experience her and, super people willing to help. There should be no fear of what to do with what fix-it finds if you decide to go that route. They offer several bits of information as to what found information does, and a suggestion of what you should let fix-it do, to fix your computer. You can undo anything fix-it does, with the click of a button. If you go to do anything that will screw things up, fix-it will tell you. If anything in any of the steps does not agree with what you see on the screen, don't continue and get back to us and let us know what the discrepancy is. There are several reasons why you might not be getting to the desk top you are used to and rather than a bunch of mumbo jumbo and jargon, we'll start with the simplest reason first. From what I gather at this point, you have multiple issues that are not necessarily "Computer Problems". To best help you get on track using a forum like this, I suggest we take one issue at a time. There are several ways to skin a cat so I am going to use what I know will get you to where you want to be. Of course, if you know a faster way that works for you, no problem, as long as we both get to where we want to be. We don't know what you know so if we describe a step that you well know, it is not to insult your intelligence or belittle you, it's just to get you where you need to be in a step by step manner. 1....The folder that YOU created named "desk top", rename it to "My Icons" and do so without the start and end quotes. The folder you created, from what you indicated here, has a space between the words "desk" and "top". That's the one you want to rename. 2....Click on the START button at the bottom left of you computer screen. Look for "My Computer" and click on that. 3....RIGHT click Local Drive (C:) In the left column at the top, you should see "Desktop" with no space between desk and top. Looking down a little further, you should see C: with a plus next to it. Click on that plus. When it expands, look down the list and you should see the renamed directory "My Icons" that you did previously. Click on that and in the right column, everything you moved should be listed there. 4....At the top of this window click on EDIT and when the menu drops down, click on SELECT ALL. Everything in the right column should become highlighted, usually in blue. 5....Take your mouse pointer over to the highlighted column click down on the LEFT mouse button and HOLD IT DOWN. While holding it down, drag everything over to the left column and up to the "DESKTOP", at the top of the left column. You will see the DESKTOP change color when you are on it and at that point, let up on the mouse button. Make sure you are on the DESKTOP name and that it highlights because if you don't, you may move everything into another directory, compounding the issue!!! Everything should now be back the way it was before you moved your desk top. If everything is back to what you are used to, we'll take the next step. My particular next step is going to ask for a list of everything in the task manager under the tab "PROCESSES". Do a "Ctrl" "Alt" "Delete". When the task manager pops up, click on the "Processes" tab. After you enter this tab, hover your pointer over the words "User Name". This will be the name of one of the columns. You have to hover over the actual words. Left click that and you will see everything organize itself. If you could then get us a list as it appears on your screen, we can work on the next steps. I have to go on an errand so it might be some time before I get back to you, I live in a rural area. Someone else here may pick up where I left off, I have no problem with that. The beauty of this particular forum is many knowledgeable people willing to help.