Need to know the stop error at the bottom of the blue screen.

Modems don't make winning noises, hard drives do.

It also could be over heating and that's the fan winning..

yes you should be able to easily replace it with a like type modem.

However if you were hearing those kinds of sounds and it started doing weird things that really sounds like your hard drive is dieing and I would get all my data and files and everything that is on that hard drive backed up immediately, just in case.
In fact I would real quick like get that drive imaged, Acronis true image or Drive Image
DriveImage XML
when you hear whining noises like that it is usually the hard drive.
I really would not do a thing with it till ready to get all the stuff off of it. Back up to an external usb hard drive or to a large enough thumb flash drive.

See where it says "Stop 0x000000a" Yours will be different those are the #s we need.

{{gwi:1453760}}

Usually that will give a clue but it really sounds like Hard drive or fan..

You both answered my question very quickly! Thank you!!

Okay, I have both computers set up close to each other but I only have one phone jack between them so I have to get off this old one to go back to the other one.

I backed everything up to a mini hard drive after the 1st crash. I had a hard drive go bad about a year ago and it just isn't acting like that; it is a different whine. Although about 2 weeks ago it gave me a message that one of the hard drives was degraded and I was able to restore it okay. It is set up with Raid 1 (I know I have two drives and they are redundant, but other than that I don't understand Raid 1). Last year it was still under warranty and Dell had both drives replaced for me.

The fans seem to be running, I can feel air circulation near both locations.

What I saw one of the times and I wrote down was: "Error signature: BCCode: 10000050 BCP1: BA0C8000 BCP2: 00000000 BCP3: Ba06721A BCP4: 00000000

The next time all was the same except "BCP1: B9F7E716" and "BCP3: B9F150E6"

Does that help? Or do I need to create the situation again? And, if I do, is it actually starting to dump data right away?

I sure appreciate your assistance!

Oh, a couple of things to add to my comments above. I only heard the whine that one time. Since then when I tried it I heard the dialing and the tone when the internet provider's computer answers (like a fax machine makes). The other thing, I just realized that the numbers I provided above are from when I rebooted my computer and it said it had recovered from a serious error, and those numbers were included in the details it provided about the error. But they are the same as would have been at the bottom of the screen. I did print the other times I did this, too. The 1st and 3d set of numbers change each time, I do have another set:

BCP1: BA10F4D4 BCP3: BA0A10E6

It's not dumping data as in you files, windows does a Mini dump and creates a log for trouble shooting not sure where where there located or how to read them.

I am not sure how to interrupt the bc codes either.

Look in the event viewer for the latest errors.

Start>Run type this in run box---> eventvwr.msc---> hit ok.

I'd rather have a blue screen error if you can create one, and even then there difficult to trouble shoot.

I think its a hard drive issue

Okay, I recreated it. Here are the error codes this time:

0x00000000 (0xBA0A1716, 0x00000000, 0xBA0380E6, 0x00000000)
At the top of the page it said "Page_fault_in_nonpaged_area."

Here's what shows in the event viewer for the application data:

Type Date Time Source Category Event User Computer
Information 3/11/2009 9:15:55 PM Intuit Update Service None 0 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:54 PM SecurityCenter None 1800 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:53 PM WMDM PMSP Service None 105 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:53 PM Norton Internet Security None 35 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:53 PM Norton Internet Security None 34 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:52 PM Creative Service for CDROM Access None 105 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:52 PM ATI Smart None 105 N/A FLOVEN-3E83D1EC

And the system data:

Type Date Time Source Category Event User Computer
Error 3/11/2009 9:16:57 PM System Error (102) 1003 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:16:39 PM Service Control Manager None 7035 floven FLOVEN-3E83D1EC
Information 3/11/2009 9:16:39 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:16:36 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:16:36 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:16:31 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:16:31 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:16:31 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:55 PM SRTSP None 2003 N/A FLOVEN-3E83D1EC
Warning 3/11/2009 9:15:40 PM b57w2k None 4 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:38 PM b57w2k None 15 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:57 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:57 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:57 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:56 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:56 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:55 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:55 PM Service Control Manager None 7036 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:55 PM Service Control Manager None 7035 SYSTEM FLOVEN-3E83D1EC
Information 3/11/2009 9:15:51 PM Save Dump None 1001 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:50 PM eventlog None 6005 N/A FLOVEN-3E83D1EC
Information 3/11/2009 9:15:50 PM eventlog None 6009 N/A FLOVEN-3E83D1EC

The possibilities for the root of your 0x00000000 problem are quite daunting. ItÂs a horrible error to encounter.

Let me look a little further into it. As i don't have a solution to it.

You can also Google this 0x00000000-----Look for a microsoft link about it, see what it says.

For this part "Page_fault_in_nonpaged_area." See link

I think best solution is take it in for repair if that is possible.

There are to many factors that can cause it, you may be lucky that you actually head noises that pretty much confirms a hard drive issue.

Have you added anything to the computer hardware or software?

Here is a link that might be useful: Page_fault_in_nonpaged_area

If you really want to troubleshoot the blue screen. see the link, I have never done it.

Here is a link that might be useful: Blue_Screen_of_Death_

Thank you zep! I'll check back tomorrow incase you found anything and I'll check out the links you provided. I haven't added any hardware and the only software I've downloaded was google earth, but that has been about 2 weeks ago and I didn't have any luck with it so I uninstalled it; my phone connection was too slow for it to work!

Your welcome,

This is really all the clues we need,

"The other day I was online when the computer started making a whining noise".

"About 2 weeks ago it gave me a message that one of the hard drives was degraded"

That's the best information we have above. That's the starting point.

Save your data & run a hard drive test see link.

Remember running test will work the drive and it could fail completely.

Here is a link that might be useful: hdtune.

If you have not done this already I would do it now, take the side off of that pc and see how dirty it is, it could be so dirty inside it is restricting air flow and getting very hot this can cause failure to many parts of the pc.
Plus having it open you can hear what is happening much better, I have been know to get in there with my stethoscope LOL, if it is dirty get it cleaned up and make sure the fans are not clogged up.
Cleaning the computer and its components

I am very afraid you have a dieing hard drive there but that would be better than a dieing processor.
If you don't have belarc you can get it and run it and see what it says about hard drive health.
Belarc's

zep516 and ravencajun - I want to thank both of you for the help. A friend of my husband's is really good with computers, both software and hardware. He's going to take a look at my computer sometime in the next few days. I'm saving all the links you gave and printing these messages incase I still need them or need them in the future. Thank you so much!

Welcome

Please let us know what the solution is and post it to this topic.

I'll go with the dirty cpu fan and heatsink, that it is getting to hot and shutting down to prevent serious damage.

The Modem is fine if you can hear it dialing.

Of course it could be a bad memory stick.

Let us know, so we can all learn something.

fwiw...in the past whenever I was getting bsod and it could not be figured out, I, with the help of Dell support, reformatted the hard drive. That always fixes bsod for me.

Good luck, and keep us posted.

Sue

I'm writing this from my computer that had the problem; so far so good. The dust was cleaned out it, fans were also cleaned, and the modem was replaced. We started with the cheapest part first. I really hope it is just the modem!!

Like I said before: "...I rebooted and all seemed okay,that is until I tried to dial up the internet again. Boom, blue screen again. ...I got out the books and started checking the diagnostic lights, and any other troubleshooting guidance they provided. All appeared to be fine." A year ago when I had hard drive problems the diagnostic lights on the back were correct for the problem it had. I know, you're laughing at me now, those are probably like dummy lights on a dashboard and only tell you what the problem is when it is too late. But this didn't act like it did a year ago and then I only got one or two bootups in before it completely died.

I'll keep everything backed up and pay close attention to anything weird and hopefully I won't see the bsod again!

You are all great and I've saved all your comments and the links to both my computers!

I'll let you know if this saga continues.

Well maybe the modem driver was the issue. What through me was that you heard noise.

Here is a link that might be useful: This person had it too

That is interesting although that person was dealing with something "new" and mine is borderline "old". I have been getting speedier connections (49.2 used to be the best I could get, but lately they've been as high as 52bps), could something with the phone lines have been "improved" and zapped a maybe weakened modem? I don't know, the mysteries of computers still alludes me, you very well might be right about the harddrive, but for now it's good.

Did I mention (ironically) I was researching laptops when it went out the first time? There seems to be some evil green jealous justice in that crash, but then computers don't have emotions...LOL

If something more happens, I'll let you know! Thanks again, you are terrific!