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My CD tray won't open

18 years ago

Hi everybody! I need some help with something that is probably pretty simple.. I cannot get my CD tray to open and when I push the button it will "run" after a second or two, acting like I put a new disc in..?? Also, my computer has been giving me an error message when I try to open any pics from my email... saying "application is not correct and that re-installing should fix the problem" ? I have Windows XP on a Dell computer which is about 4 years old. Can anybody tell me what to do?

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Comments (4)

bob414
18 years ago
If you look at your cd drive you will see a small hole under the drawer. Straighten out a paper clip or similar object and poke it through the hole. This will release the drawer.
nicki_in_niles
Original Author
18 years ago
Thanks, but I tried it and I can't get it to work...
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fruitjarfla
18 years ago
Try from the software point-of-view --- Using Windows Explorer - select My Computer - this will show the computer drives - right click the problem drive - then click Eject.
Chemocurl zn5b/6a Indiana
18 years ago
Nicki,

I have the same prob since the Dell man was here and had it all apart.

I tried the paperclip trick the other day (at Bob's suggestion). With a few attempts and holding my mouth just right, I got it open several times.

Now this evening even that does not work. I just tried fruit's suggestion above. It opens one of the drives, but not the problem one.
I tried pushing the button, and then pressing in a bit on the drive while it is attempting to open. Sometimes it opens, and sometimes not, but will open then with no problem the next time I push the button. Just keep fiddling with it, and I think you will get the knack of it.

Do you feel comfortable with taking the side off of it? I'm going to take the side off of mine now and see what that does.

brb

Sue...off to tear up/down her computer

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