well one thing you can do is get gadwin printscreen which is a free little program that does printscreen and more, I will provide the link. To get the free version go to the download page and look at the very bottom for the printscreen freeware version. Very handy tool.

Here is a link that might be useful: Gadwin

Sue - double check your keyboard.

I have an enhanced keyboard and I have an "F Lock" button on mine.

I have to have the F-Lock off to have the "Prt-Scn" button to work.

That tripped me up a few times, until I figured it out. My F-Lock button is next to my print screen key. Might be somewhere else if you are using a laptop.

Some sites do have code written in that disables screen capture though. You can usually get around this with second party screen capture software, like ravencajun mentioned, or by trying screen capture with the Firefox browser.

Good luck!

ravencajun, I'll check out the Gadwin. I did not know there were such programs.

iowagirl2006,I don't seem to have an F-lock button. My keyboard has a bunch of buttons other than the regular ones, but no F-lock.

I don't know why I was getting shots one day, and then not getting them the next day. I have looked through all the trouble shooting tips but so far no luck.

Thanks to both of you

Sue

there are many screen capture programs that are free you can google it and find many of them, some are better than others and some do a lot more than others so find what you like.
When I use my printscreen button I do not hit any other keys with it I just hit printscreen.
This is another one of those programs that a lot of my friends like.

Here is a link that might be useful: screen capture