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Programs missing, no system restore

15 years ago

Last night everything was fine. This morning Outlook Express won't work. Microsoft Secruity Essentials and several other programs are missing. I tried system restore and get C:\windows\system32\restore\rstrui.exe is not a valid win32 application. What now?

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Comments (5)

azinoh
15 years ago
Did you add/remove any programs, hardware devices? Did you recently visit a web site you don't normally go to...maybe for the first time? If yes, what was it?
zep516
15 years ago
Sounds like registry corruption to me. What operating system?

If it's Vista or Win 7 boot to the advanced options menu by pressing F8 during restart. At the advanced options menu choose "Repair Your Computer" XP will not have that option. In XP you could try Booting to the advanced options menu and simply choosing "Safe Mode" see if a restore can be done from the safe mode.
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Thanks Deb. What I did was completely messed up. I backed up the file. Then when I tried to find it, it showed up inside an old file dated 12-4-07(backup 3-5-12) in My Documents. I clicked on it and QB said I had to restore it. I went to Restore a Backup file and got the message to 'rename' the file. I didn't know why or what that meant. Went back to the file, deleted the 12-4-07, which just left the words (backup 3-5-12). Then I renamed that New, and tried to restore it. Quickbooks kept opening an old file from 12-4-07. Can't find the backup file even though it is named backup 3-5-12 New. I don't know what to do. I might have deleted it. I thought system restore might get it back. Thanks grandms, I'm going to try that now. Jane
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When you use the link Bob provided be cool and follow along carefully, if you get flustered simply walk away for a while and return with a clear head and it will work great. You really need to have confidence in the anti virus installed on a computer, in this case McAfee. As long as it is up to date and allowed to scan daily you should be safe from a virus attack. Why would you click to download a second program? Does this Lenovo have any other protection besides McAfee? You might consider installing Superantispyware for protection from Trojans and the like. Be sure to click on the free version. Once installed look immediately for updates and run a full scan. This may take 45 minutes or more. Repeat that every one or 2 weeks to stay clean. Here is a link that might be useful: Superantispyware free
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Sorry I didn't mention what I have running. I have WindowsXP. I have Norton Internet Security. I ran Malwarebytes (a full scan). Anyway, I thought if I did a system restore I could install my printer. This is the second new printer I have tried to install. It just continually loops and doesn't install. I removed any printer that had been installed on my computer. Here is the result of my scan:Malwarebytes' Anti-Malware 1.40 Database version: 2670 Windows 5.1.2600 Service Pack 3 8/29/2009 4:06:04 AM mbam-log-2009-08-29 (04-06-04).txt Scan type: Full Scan (C:\:) Objects scanned: 275483 Time elapsed: 1 hour(s), 57 minute(s), 9 second(s) Memory Processes Infected: 0 Memory Modules Infected: 1 Registry Keys Infected: 4 Registry Values Infected: 1 Registry Data Items Infected: 0 Folders Infected: 0 Files Infected: 1 Memory Processes Infected: (No malicious items detected) Memory Modules Infected: C:\Program Files\alot\bin\alot.dll (Adware.BHO) -> Delete on reboot. Registry Keys Infected: HKEY_CLASSES_ROOT\CLSID\"5aa2ba46-9913-4dc7-9620-69ab0fa17ae7> (Adware.BHO) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\"5aa2ba46-9913-4dc7-9620-69ab0fa17ae7> (Adware.BHO) -> Quarantined and deleted successfully. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\"5aa2ba46-9913-4dc7-9620-69ab0fa17ae7> (Adware.BHO) -> Quarantined and deleted successfully. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\"5aa2ba46-9913-4dc7-9620-69ab0fa17ae7> (Adware.BHO) -> Quarantined and deleted successfully. Registry Values Infected: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar\"5aa2ba46-9913-4dc7-9620-69ab0fa17ae7> (Adware.BHO) -> Quarantined and deleted successfully. Registry Data Items Infected: (No malicious items detected) Folders Infected: (No malicious items detected) Files Infected: C:\Program Files\alot\bin\alot.dll (Adware.BHO) -> Delete on reboot. I am so computer challenged. Is this what I needed to do? What do I do next? Thank you for any help you can give me.
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Comments (13)
yes I did the custom install, and now have FF7.01. Some of the toolbar settings have carried through, most have not...only 3 add ons came through. Do you know of any way to find the list of add ons that I had so I can just hopefully enable them? I sure hate the thought of going through all that again. Things like this are what makes me say I live in the land of "IF IT AIN'T BROKE, DON'T FIX IT." But that would be too easy wouldn't it. thanks for your guidance...
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zep516
15 years ago
Also,
I'd start looking for you recovery disks now. Or you operating system disk..
stu2900
Original Author
15 years ago
Thank you! I was able to restore in Safe Mode. I don't remember the last time I made recovery disks, so I guess now's a good time. Can I do this on a flash drive, or do I need to do it on CD's?
ravencajun Zone 8b TX
15 years ago
even better is to use one of the many imaging programs out there and do a full image of your hard drive that way no worries about being able to restore your Operating system.

Macrium Reflect FREE Edition - for personal use

8 free software to image

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