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E-mail problem

18 years ago

I have switched to ThunderBird mail & now that it checks spelling I really like it.

I have ran into a new problem.. My G/daughter has been sending me ultrasound scans of the twins she is carrying & on a few I get this message..

**************************************************************

To protect against computer viruses, e-mail programs may prevent sending or receiving certain types of file attachments. Check your e-mail

security settings to determine how attachments are handled.

*************************************************************

I don't know what to do & or where to do it so I can receive

the scans.I don't want to put my computer at risk though. I am getting a lot of my picture from other places not showing but there is a button to click to show them.. There is no button on these pixs.

TIA,

Dar

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Comments (2)

zep516
18 years ago
I use thunderbird I don't see much for attachments, in thunderbird I clicked tools, options then attachments didn't see much to configure.

Sounds like your Anti Virus E-Mail scanner is blocking attachment.

Are you using Norton Security Suite by chance for your anti virus?
Chemocurl zn5b/6a Indiana
18 years ago
I use Hotmail (free) and often when I get emails from an AOL email addy, they won't open for me. Not sure why. They aren't anything like wonderful pics being shared, but rather things from the net that have been forwarded and forwarded, and forwarded...all with the names and addresses.

What are the email programs involved? Are you maybe able to see the pics at the actual on line email site before or after they are downloaded to Thunderbird? Have you narrowed it down to it being Thunderbird for sure?

Sue
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BTW, my computer is an HP h8-1120 2.00 running 64 bit Windows 7 Home Premium. I ran Super Antispyware and Microsoft Security Essentials and Malware Bytes and no threats showed up. I turned the computer off for 4 hours; rebooted; and still have the same issue.
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