well those toolbars come with many many programs if you do not read carefully when doing installs or updates including java, flash, and IE, many of them, in fact there is a hall of shame at COU forum listing all of the programs that now include pre selected toolbars in their install, it has nothing to do with the browser you use to do the download or install it has to do with watching what is pre checked when doing your updates or program installs and un checking any for things like toolbars. I have had to clean tons of toolbars off of peoples computers too who had never heard of firefox, only had IE. I tell people to add a second browser because it is a very good idea to always have at least 2 on the pc because as we all know IE can and does fail then leaving them no way to access the internet. Whether they select firefox, chrome or opera, it does not matter but firefox is the best known so when asking for help they will find more people that are familiar with it. All browsers have their pluses and minuses none are perfect and I have never seen anyone here say any one browser is perfect. the point to make to people who have loaded up their pc with toolbars, why this is happening to them, is to watch what they are doing! Pay attention to every single line when doing any type of install. And do not let it add unwanted items, if they are not told how it happened it will happen again. I direct them to this list Installers Hall of Shame (Unwanted add-on)

THANKS!! it worked. I am so proud of me----being not that good on computers LOL Now, it is in documents, went to documents, and cannot make the print larger. This is information for a internet stamp class I am taking and it comes from the US Post Office. Some history stuff. Could it be they have some sort of block on it??? Any ideas??? Thanks Marie

What SMTP (outgoing) server were you using? Unless your ISP has a specific outgoing server that allows you to connect when you're outside their network, that was your problem. Most hotel broadband connections, wired or wireless, don't have their own mail servers. Thus you have to have one of your own that will let you logon securely from a random connection to the Net. Try using a account at Yahoo, Hotmail or log onto ISP online account and send through them.

When installing Norton as a Comcast customer, the download is from Norton. I was a Norton Customer before becoming a Comcast customer and other than a bit of brand signage, the Norton Suite doesn't appear to have different versions. There's no need for any third party uninstaller program - if you look on your program menu under Norton Security Suite, one of the choices is Norton Uninstall. I can tell you from my own experience that that utility works very comprehensively. I once had a corrupted file that required an uninstall - reinstall that wasn't working for me, and Norton Tech Support used that tool on a remote connection. OP, I'm glad everything is working for you again.