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removing a program

17 years ago

For some reason my American Greeting card maker isn't working. When I try to delete it in add & remove it says it is running & can't install.. I am in add & remove & trying to remove it.. Not install besides it is not running. The problem of it not working I believe started when I had a virus which has been cleaned out. BTW I can't find a remove within the program. I sure would like to get it working. I have never had so many computer problems :(

Dar

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Comments (3)

mikie_gw
17 years ago
If it's running you might be able to open Task Manager and under the applications tab highlight and stop it.

Or open task manager to the processes, and stop the individual files running there from looking in its directory folder to accertian youre stopping only that programs .exe files. Might need to push the 'show processes for all users buttin there.
DA_Mccoy
17 years ago
Dar,

It does sound like a corrupt application after a virus attack.

I have only recently started to recommend REVO Uninstaller as I have had time to use it under various conditions.

In your situation, if I were attempting to remedy the concern I would download and install REVO. Then I would reboot into Safe Mode using REVO to remove American Greeting application. A fresh reinstall of AG should hopefully resolve the concern.

DA
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sugar_fl
Original Author
17 years ago
mikie & DA..
I accidentally made a double post.. I only continued on one..
I got the problem fixed & everything seems fine..
Thanks Guys,
Dar

Here is a link that might be useful: other post

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