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how is quality of sign of the crab from strom plumbing?

14 years ago

came upon their site this evening and the products look great. lots to choose from with reasonable prices. all brass construction. does anyone have any of their faucets/showers/tub fillers? please let me know what you think. thanks in advance. i don't know what i'd do without you!

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Comments (5)

saray7997
14 years ago
We have one of their tub faucets with a hand-held shower attachment and really like it. We bought it with our tub from vintagetub.com. The faucet is in a guest bathroom on a pedestal tub. It's gotten quite a bit of use, mostly for kids' baths when their bathroom was being remodeled. We think the quality is great. It feels very sturdy and has worked wonderfully for the 4+ years we've had it. Hope that helps!
kateskouros
Original Author
14 years ago
thanks very much saray, very helpful!
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susan631
14 years ago
Hi Kate, I don't have any experience with Sign of the Crab products, but the previous poster mentioned vintagetub.com. and I just wanted to comment that I had a great experience buying from them in case you are considering ordering from there. I purchased a towel warmer. Their customer service people were very knowledgeable and helpful and the product arrived in great shape in the timeframe promised. Susan
young_gardener
8 years ago
We bought Sign of the Crab (I think through Vintage Tub?? It's been a while). The handle fell off one of our tub knobs, but customer service was great and sent all the parts we needed to have it fixed. I loved the weighty feel of the set, and the style was perfect for our 1940 cottage.
HU-277500736
3 months ago
last modified: 3 months ago
Their customer service has had a turn for the horrible. It used to be good. Now they don't want to honor their warrenties at all. Both my shower faucet and sink faucent have had dripping problems, and the reponse from them has been really slow. For the kitchen faucet they require that it be sent in and they will access it. So no sink for over a week. What kingd of servcie is that. For the shower they want the cartidges sent in while they inspect them, then let me know if they decide to cover them, so no shower for at leaste a week. It's a shame, because I used to be a big fan.

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