Here it is Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 11:11:12 PM, on 4/7/2011 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\Program Files\Alwil Software\Avast5\AvastSvc.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\NETGEAR\WNDA3100v2\WifiSvc.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Analog Devices\Core\smax4pnp.exe C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Alwil Software\Avast5\avastUI.exe C:\Program Files\Common Files\Java\Java Update\jusched.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe C:\Program Files\NETGEAR\WNDA3100v2\WNDA3100v2.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Mozilla Firefox\plugin-container.exe C:\WINDOWS\system32\notepad.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local O2 - BHO: HP Print Enhancer - "0347C33E-8762-4905-BF09-768834316C61> - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - "3CA2F312-6F6E-4B53-A66E-4E65E497C8C0> - (no file) O2 - BHO: Java(tm) Plug-In 2 SSV Helper - "DBC80044-A445-435b-BC74-9C25C1C588A9> - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - "E7E6F031-17CE-4C07-BC86-EABFE594F69C> - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O2 - BHO: HP Smart BHO Class - "FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856> - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [PxDotNetLoader] "C:\Program Files\Fidelity Investments\Fidelity Active Trader\System\ATPStartupAssistant.exe" O4 - Startup: Dropbox.lnk = C:\Documents and Settings\Jane\Application Data\Dropbox\bin\Dropbox.exe O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe O4 - Global Startup: NETGEAR WNDA3100v2 Smart Wizard.lnk = ? O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200 O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000 O9 - Extra button: Research - "92780B25-18CC-41C8-B9BE-3C9C571A8263> - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL O9 - Extra button: Show or hide HP Smart Web Printing - "DDE87865-83C5-48c4-8357-2F5B1AA84522> - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll O9 - Extra button: (no name) - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: "6414512B-B978-451D-A0D8-FCFDF33E833C> (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1288669287289 O16 - DPF: "E2883E8F-472F-4FB0-9522-AC9BF37916A7> (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab O18 - Protocol: intu-help-qb1 - "9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3> - C:\Program Files\Intuit\QuickBooks 2008\HelpAsyncPluggableProtocol.dll O18 - Protocol: qbwc - "FC598A64-626C-4447-85B8-53150405FD57> - mscoree.dll (file missing) O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe O23 - Service: QuickBooksDB18 - iAnywhere Solutions, Inc. - C:\PROGRA~1\Intuit\QUICKB~1\QBDBMgrN.exe O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe O23 - Service: WSWNDA3100 - Unknown owner - C:\Program Files\NETGEAR\WNDA3100v2\WifiSvc.exe -- End of file - 7507 bytes I notice a lot of Internet Explorer. I never use it. Only Firefox. I rarely use MS OFfice as it doesn't work right. I was surprised to see something about Excel. I have Messenger disabled in Services. This computer is wireless using a Netgear wireless adapter. Thanks, Jane

Alright, here's the new log: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 9:54:28 PM, on 10/20/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v8.00 (8.00.6001.18702) Boot mode: Normal Running processes: C:\WINNT\System32\smss.exe C:\WINNT\system32\winlogon.exe C:\WINNT\system32\services.exe C:\WINNT\system32\lsass.exe C:\WINNT\system32\svchost.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\LEXBCES.EXE C:\WINNT\system32\spoolsv.exe C:\WINNT\system32\LEXPPS.EXE C:\WINNT\Explorer.EXE C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe C:\Program Files\Common Files\AOL\1100784346\ee\AOLSoftware.exe C:\Program Files\Common Files\AOL\ACS\AOLDial.exe C:\Program Files\McAfee.com\Agent\mcagent.exe C:\Program Files\Java\jre6\bin\jusched.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\Lexmark 3100 Series\lxbrbmon.exe C:\WINNT\system32\ctfmon.exe C:\Program Files\Lexmark 3100 Series\lxbrcmon.exe C:\Program Files\AOL 9.1\waol.exe C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Bonjour\mDNSResponder.exe C:\WINNT\ehome\ehSched.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe C:\Program Files\McAfee\MPF\MPFSrv.exe C:\WINNT\System32\nvsvc32.exe C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe C:\WINNT\System32\svchost.exe C:\WINNT\system32\wuauclt.exe C:\Program Files\Canon\CAL\CALMAIN.exe C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.att.net/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157 R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost;*.local O2 - BHO: (no name) - "02478D38-C3F9-4efb-9B51-7695ECA05670> - (no file) O2 - BHO: SSVHelper Class - "761497BB-D6F0-462C-B6EB-D4DAF1D92D43> - C:\Program Files\Java\jre6\bin\ssv.dll O2 - BHO: scriptproxy - "7DB2D5A0-7241-4E79-B68D-6309F01C5231> - C:\Program Files\McAfee\VirusScan\scriptsn.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - "DBC80044-A445-435b-BC74-9C25C1C588A9> - C:\Program Files\Java\jre6\bin\jp2ssv.dll O2 - BHO: JQSIEStartDetectorImpl - "E7E6F031-17CE-4C07-BC86-EABFE594F69C> - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll O4 - HKLM\..\Run: [LXBRKsk] C:\PROGRA~1\LEXMAR~1\LXBRKsk.exe O4 - HKLM\..\Run: [Lexmark 3100 Series] "C:\Program Files\Lexmark 3100 Series\lxbrbmgr.exe" O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1100784346\ee\AOLSoftware.exe O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINNT\system32\NvCpl.dll,NvStartup O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe" O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [SmileboxTray] "C:\Documents and Settings\Administrator\Application Data\Smilebox\SmileboxTray.exe" O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b O9 - Extra button: (no name) - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra 'Tools' menuitem: Sun Java Console - "08B0E5C0-4FCB-11CF-AAA5-00401C608501> - C:\Program Files\Java\jre6\bin\jp2iexp.dll O9 - Extra button: (no name) - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - "e2e2dd38-d088-4134-82b7-f2ba38496583> - C:\WINNT\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - "FB5F1910-F110-11d2-BB9E-00C04F795683> - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: "01113300-3E00-11D2-8470-0060089874ED> (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab O16 - DPF: "0742B9EF-8C83-41CA-BFBA-830A59E23533> (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab O16 - DPF: "0CCA191D-13A6-4E29-B746-314DEE697D83> (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab O16 - DPF: "1663ed61-23eb-11d2-b92f-008048fdd814> (MeadCo ScriptX Advanced) - https://eagent.farmersinsurance.com/PLA/eAgent/eAuto/commonActiveX/smsx.cab O16 - DPF: "2E12FB00-546B-4EE3-9CC2-057BF02E1C17> (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab O16 - DPF: "37DF41B2-61DB-4CAC-A755-CFB3C7EE7F40> (AOL Content Update) - http://esupport.aol.com/help/acp2/engine/aolcoach_core_1.cab O16 - DPF: "406B5949-7190-4245-91A9-30A17DE16AD0> (Snapfish Activia) - http://www1.snapfish.com/SnapfishActivia.cab O16 - DPF: "4871A87A-BFDD-4106-8153-FFDE2BAC2967> (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab O16 - DPF: "4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B> - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: "4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21> - O16 - DPF: "6E32070A-766D-4EE6-879C-DC1FA91D2FC3> (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1196340022703 O16 - DPF: "8100D56A-5661-482C-BEE8-AFECE305D968> (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab O16 - DPF: "9522B3FB-7A2B-4646-8AF6-36E7F593073C> (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4056/ftp.coupons.com/r3302/Coupons.cab O16 - DPF: "9600F64D-755F-11D4-A47F-0001023E6D5A> (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab O16 - DPF: "9F6D8A59-DD92-499D-944A-38FDB2CE46FF> (Napster download control v2.0) - http://sms.napster.com/client/plugin/npdownload.cab O16 - DPF: "9FC5238F-12C4-454F-B1B5-74599A21DE47> (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB O16 - DPF: "B49C4597-8721-4789-9250-315DFBD9F525> (IWinAmpActiveX Class) - http://cdn.digitalcity.com/radio/ampx/ampx2.6.1.11_en_dl.cab O16 - DPF: "BCC0FF27-31D9-4614-A68E-C18E1ADA4389> - https://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab O16 - DPF: "D27CDB6E-AE6D-11CF-96B8-444553540000> (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: "E06E2E99-0AA1-11D4-ABA6-0060082AA75C> (GpcContainer Class) - https://kupainc.webex.com/client/v_mywebex-t20/webex/ieatgpc.cab O18 - Protocol: intu-help-qb1 - "9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3> - C:\Program Files\Intuit\QuickBooks 2005\HelpAsyncPluggableProtocol.dll O18 - Protocol: qbwc - "FC598A64-626C-4447-85B8-53150405FD57> - mscoree.dll (file missing) O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: Kodak Camera Connection Software (KodakCCS) - Unknown owner - C:\WINNT\system32\drivers\KodakCCS.exe (file missing) O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- End of file - 10257 bytes

Brushworks, thank you for the heads up for QuickBooks. It's essential to our small business - I'll be holding off on the update for now. DH may retire first of the year but until then I'm running invoicing, payroll liabilities, income for two households through QuickBooks. *I might add, you said you are 'tweaking' it. My training in QuickBooks has come from my accountant showing me where she wants figures/entries for her year end work, I'm not formally trained nor am I an accountant. I suspect 'tweaking' beyond my knowledge ;)

Many companies do like gregbradley describes and continue to run Windows 7 across their entire company so that the IT staff only have to install and maintain one version of the operating system. Any newly purchased computers are set up with the desired, stable older version. Then when it makes sense for that company and the risks are well known, they may decide to move to a newer version. Many companies decided to completely avoid Windows 8 since the perceived risks outweighed the perceived benefits. Many companies have decided to continue this approach with Windows 10, at least until the risks and benefits are more clearly known. According to an article I read recently Microsoft has just decided, unilaterally, that henceforth any newly purchased computers (with a processor newer than some arbitrary date) will only be sold with Windows 10. For the companies that prefer to upgrade when it makes sense, Microsoft is essentially saying "F--- you" I may be misremembering or mischaracterizing that article, I'll try to find it again and post a link here.