This is a follow-up to all the problems with my Electrolux ICON Pro double ovens-(E30EW85GPS5). Yesterday Electrolux approved us for replacement of our ovens and the new ones should be here and installed in about 2 weeks. Based on all the research I have done I truly do believe my problems were unique and that my units were lemons and that over all the Electrolux Icon Pro is a good oven�time will tell once the new ones are here and I can start using them. Furthermore, Lowe's (where I purchased the ovens from) said once the new ovens are here to call their extended warranty department and they can assign a new end date to my extended protection plan based on the install date of the new replacement ovens. So a few lessons learned from this experience: Deal directly with the appliance manufacturer on new appliances not the store's warrant service. Even if they say as a consumer convenience they will handle both the manufacturers and extended warrant issue. Keep great records of everything and if you can photo copy the service mans paperwork for the repair order. Conference call all involved parties together so you can all hear the same thing at the same time. There were some huge communication disconnects between the repair companies, Lowe's and Electrolux regarding paperwork and repair /problem and diagnostic history. If the first resolution offered is not acceptable say so and stand firm. Initially Electrolux offered me a 3 month manufacturers warrant extension and not replacement of my defective ovens. I said no that was useless, especially since I purchased the extended protection plan. Do not consider buying these ovens without also getting an extended service plan, but I would say that on any oven today. In shopping for the appliances in our new kitchen we found that most of the high end appliances (Wolf, Viking, Dacor, Electrolux Icon...) were all priced the same store to store with prices set by the manufactures. We found the saving to occur in combined cost of delivery, installation and especially the cost of the extended service plans. In this we found Sears/ Home Goods to have the most expensive extended service plans on appliances and for Lowe's to have some of the least expensive service plan, especially since they have a reduced price for multiple appliance bundles on the service agreement. With regards to the cracked cooktop grate (cracked after first time using high heat) on my Electrolux Icon Pro slide in cook top; Electrolux is sending me part of the replacement cost of the grate-- $75 of the $155 I paid for the new grate. They said I never contacted them when it broke, correct I contacted Lowe's since that is what the store said to do for all needs on my new appliances. To be continued once the replacement ovens are installed...

Some basic questions as I have recently replaced the older appliances in our home. What type of range are you currently cooking on? Do you already have a gas range/cooktop? The reason I ask is that when your used to one type of heating switching can be a surprise. I've had the Frigidaire FGGF304DLW (in white) all gas double oven range. I've only had it for a week so I'm still getting used to it. So far I really like to double oven feature. We've only used the larger oven once, but the small upper oven preheats quickly. Can't really comment on temperature uniformity/accuracy but the temps don't seem far off. The one surprise is how much heat is 'wasted' on the cook top with the sealed burners. We had an older (not sure how old) coil top electric stove before. If I try to boil a cup and a third of water in a 6" diameter pot (an AllClad) it seems to take longer than the old coil stove. Also we've found out that our over the range microwave has a overtemperature feature that turns on the exhaust fan. It had never gone off before. I'm still on the learning curve so I won't give a full review. Just to let you know if your going to a different system, you may be surprised at how different it is. If your already using a sealed gas cook top, it might not be that different. The Consumer Reports appliance review did mention that even the electric smooth top ranges are more efficient than the 'consumer' gas ranges they reviewed. In terms of your other selections, we have Kitchenaid DW and cabinet depth french door fridge that we are happy with. Also look at the 'distributor's' in your area. These are the companies that sell directly to builders, they may also sell to consumers. I'm in Cincinnati and the one I've dealt with has come close to on-line prices (definitely beats big box stores). Also see if there are stores that have scratch and dent show rooms. Often the slight damage is in the unexposed area.

I don't know about the 5F. The condition you describe sounds just like what happens when the Range is "Locked." On the extreme left of the control panel is a "Lock" Icon with a 3 in it. Is it possible that someone rested their hand on that for 3 seconds? Unlocking the Control Panel & the oven door requires pressing that Icon for 3 seconds also. Good Luck. I have had mine for two & a half years now with no problems. I frequently lock mine when not in use. Even though my two cats "know" not to get up there, they might "forget" when I'm not around. Another safe guard would be to not leave any pans or kettles on the surface when not in use. This way, even if a surface unit was accidentally turned on, nothing would happen. It actually wouldn't even go On with nothing there.

"Posted by trishateagirl Our Electrolux wall oven has never performed well. After purchasing an oven thermometer we discovered the oven was taking 30 minutes to preheat even after an indication it was ready. The perfect turkey mode has never work properly." My Elux oven preheats to 350F in about 7-8 minutes. Turkey mode works great. To me that would not be working right. "The service department is no help! " What do you mean by service department? What did they do to test it? Did they call Elux? Have you called Elux directly? "We are very frustrated with the poor results whether baking,roasting or using convection mode. I am wondering if we are missing some directions/guidelines? " Can you relate the specific problems? Have you used convection before? Some times even convection ovens are quite a bit different oven to oven and if you haven't had convection before it is a learning curve. "Posted by novagreen252 I have the same oven and see temperature swings of at least +/-10F. " This is quite good as the usual swing for most ovens would be 25F degrees on either side of the set temperature and I have read of some with 35F degrees. "At first when set to 350F the oven dropped as low as 322F and as high as 391F. After running for an hour it seemed to stabilize to around 375F-390F. " Ovens need a little time to stabilize. For many things this doesn't matter but I usually turn mine on about a half hour before baking. "I used the temperature adjust feature to lower the temperature -29F. It now runs between 333F to 350F. Is this typical? I was hoping for better performance." I would bump it up a little and see if you can get it to go from 340F to 360F or 343F to 357F so that the average temperature is 350F. That is excellent performance if you can get it calibrated. Their are a couple of ovens that have a 2F degree swing but I think the actual cooking results are about the same. I had one like that and in order to have that narrow swing, it had some other issues and it really did not work very well.