I couldn't get the online process to check an order to work (kept saying "application error") so I called customer service and the woman who took my call could only tell me that "Yes, she saw my order on the computer and Yes, she says it has my four roses "listed" there. No knowledge if the roses were actually in stock. It's waitlisted to ship May 1st by J&P so maybe I can check closer to the ship date and find more information. I am definitely going to return roses that are "similar" as I only ordered to get these certain ones. Fingers are crossed. On the other hand, my order from Heirloom came in yesterday, packed beautifully in small pots and all the roses looked as if they had been hand delivered. Not even a yellow leaf. Very impressed with that.

When I ordered from the HD sale that was posted here, I got fabulous J&P roses, and got them fast. I ordered the test panel roses from J & P and they got here fast and healthy. Then I ordered from Wayside on June 6, and the guy who took my order thanked me for calling and ordering from Jackson and Perkins. Huh? Oops, he said, we just bought J & P and I take orders for both. I asked if the roses were coming from Wayside in S. Carolina or from J & P in California. He said we have them here in S. Carolina, and we'll send them to you in a week and a half. I called today, and they said the roses won't be shipped until June 30, and they are coming from..you guessed it...California (in this heat?) and will be from J & P. They also deleted part of my order, item no longer carried. Their transition isn't going so well because both companies are losing customers now. I don't understand why they advertised so heavily when they can't fulfill the orders, and they are going to end up refunding so many of them. You would think they would assign an employee to at least communicate with customers about the delays. From a business perspective, I think they would have been better off to compost the excess stock than to alienate so many customers when they can't deliver healthy goods. People don't remember the good price they got on something, they remember long delays, lack of communication, fried plants, bad information. That's sure not going to make them come back next year willing to pay full price.

Thank you. I received the two Signature in Jan and Pure Posh in Feb. Their pictures on HMF and J&P look beautiful and I cannot wait to see their blooms. Talking about rose vendors, I bought two roses from Heirloom (own root) and they look great too. I am sure will buy from them again if I need own root roses. I have been ordering most of my roses from Regan and pick them up locally. Their bare roots roses are very healthy too. Helen

Thank you so much Helen! So thoughtful of you to do that.