I just got my Rohls. It's a left drain sink and there seems to be some pooling on the very left side if I move the faucet all the way to the left and run the water. When I run the water with the faucet in the middle, the water goes down properly. Unfortunately, I went to two local shops who said I couldn't look at what they had in stock and pick and choose. And by the time I ordered the in-stock was gone so I had to take what was shipped. I'm going to have the contractor take a look but I think I will just have to be careful not to swing the faucet all the way to the left or I have to use a sponge and move the water to the drain. Not something I would have hoped for for the cost of the sink but since the sink is so large, I think I might be able to get around the problem. My KD was actually against the farm sink for practical reasons. Will see how I like it after a year. It looks gorgeous I added a thin piece of trim below the sink to help prevent water from running down and ruining the cabinet. I will also put a towel on the sink for every day use and just remove it when I have company We got the Modern Lux pull down faucet from Rohl The plumber felt it wasn't their usual quality. He had to take it apart and put it back together so that it got good flow. He thought something in the cartridge was slightly misaligned. So, I do wonder if something is going on with the company.

Plumeriavine, I am so sorry you are going through this. I really sympathize with your frustration and I admire you for trying to seek out solutions for the various issues. Some of them are just cosmetic, but many of them are structural and I think it would be good for you to take a step back for a minute and decide if you have the time, energy and experience to determine how to fix each and every problem individually. I'm not a lawyer, but I used to do a lot of contract work in my former job working with lawyers. I want to caution you that once you start developing and implementing your own solutions, you will begin to muddy the waters between what is you KD/installer's issue and what is a result of the fix you implemented. In simple terms, you're taking joint ownership of the problem. If you agree to a specific fix, they will be able to claim that you authorized it and they may be off the hook. As soon as you take ownership of fixing their mistakes, they will hold you accountable if the fixes don't work. It's taken them 6 months to do a horrendous job of installing a poorly designed kitchen. Allowing them to continue to butcher your beautiful cabinets and repair them inch by inch, while you do battle to get everything fixed is a long, long road. Even more complicated is trying to document every issue and every fix needed in an attempt to get a financial settlement out of them. Remember, these are just the issues you know of--there are probably more you haven't discovered yet. I think now is the time to make a firm decision to choose one of the following doors: 1. continue to work with these clowns bandaiding issue after issue, 2. get a thorough evaluation of all the problems by qualified third parties and go to court to get a monetary settlement to complete the job with someone else or 3. have they rip it out, put everything back to where it was and get a full refund. I don't think #1 is an option-you don't trust them and you will take ownership of the problem. And I honestly think that # 3 is a shorter road than #2. I know that's not what you want to hear, but as many have said, the problems are just too massive to think that you have a chance of catching every issue and developing the correct solution. You paid far too much for those beautiful cabinets to accept a hatchet job of an installation. Many years ago we watched as a good friend battled with a builder over their dream house experiencing structural issues. They continued to work with the builder, allowing him to implement solution after solution. In the end, they ended up in court and sold the house back to the builder. The whole process took over 5 years. When it was all over, they wished they had just cut loose from the builder when the problems piled up and moved on. Figure out which option you want to pursue, and put all your energy into that option. If it were me, I'd be headed for door #3.

Thanks Joseph! I see now. If they miter around the sink cut out, and drop the sink lower, it should look like it does in your picture...which looks really good. Should I ask them to keep the mitered drop to 1 inch on my 2cm quartzite, so it wont look a little too high? Does this look like 1.5" in the picture? Thanks so much for your time and help.

Elkay Quartz Luxe in Ricotta (bright white).