Consumer Reports Annual Survey, TMI?
last year
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Consumer Reports + Miele DW = What the...?
Comments (53)Wow, Mojavean, that's really interesting about the founder of CR and its schism with CU. Or maybe schism isn't the right word, they were perhaps more sequential. Anyway, the reaction to the communist and union threat is really interesting. I, too, chewed on CU a bit in their recent "survey". I have done so in the past, though, and heard nary a thing. I know many, many who have criticized them in this way over the years. I think I even read an interview with the director responding to this sort of criticism a few years back. ("We can't release our findings because that would jeopardize our objectivity"... blah blah blah - nonsense. I suspect they won't release their findings to minimize that which specific companies can complain about, but of I course I don't really know). It really is a crying shame for CU not to morph into more open accountability. I should think the take-home lesson of wikileaks and this whole modern internet era is that more transparency is vital. If it hasn't happened already, sites like GW will leach CU's support as people take stock of their bomb-purchases and find other ways to supplant the "research" provided by CU. Trouble is, the aggregate summation of information provided by CU is unique, and the right, really the only way to provide useful information. I am really valuing GW, but at the end of the day, these are all just individual anecdotes, provided by strangers with varying degrees of reliability and their own often-unacknowledged sets of filters and biases. It's always been something of a transcendental and frankly, political question the degree to which one values anecdotes. But I should think this internet era ought to be pushing at least one forum (e.g., CU) to more thorough and open accountability, not less (which would be the inherent realm of a anecdote-site such as this). But it's always frustrating trying to tell another how to run their business! From salesmen who could actually *make* the sale if only they ever smiled, just once, to mega-testing firms that instill presumed filters onto their analysis without disclosing their makeup. I suppose there might be more hope of tilting at this windmill than at some others, in deference to their inherent or at least stated 'democracy' (I think they give a nod to such theory, do they not?). But I think, truthfully Mojavean, it is a lost cause. CU knows full well their value would be enhanced by open reporting, and they have consciously chosen, long ago, not to do so. They have variously defended the decision over the years, but I am unaware of them ever wavering. I think nothing short of a flat-out full stakeholder's revolt will force any such change of policy. I hope I'm wrong and if you'd like to direct this particular footsoldier, lemme know how. I'll sign whatever you suggest or write an individual letter if you think it worthwhile. Feel free to contact me offlist if you'd like to strategize. :)...See MoreGM and Toyota top J.D. Power quality survey
Comments (53)"Wow OAA9898 you called me a lier and a retard in one post LOL.Sure its just one case and I said they make them better today then they did back then.But it is a true story.I guess you just do not believe everything you read.Just every thing Consumer Distorts and JD powers writes?Still its a fact you do not see 20 year old Rice burners on the road.Thats a fact.Maybe up on blocks.Even this retard can see that." Actually they did make them good, even back then. Why do you think the imports were so popular? American cars in the '70s were gas hogs of substandard quality. All cars built back then were of abysmal quality in comparison to todays cars. I'm not suggesting imports were perfect at all; however, every car in the 70s had rust problems. The problem with imports back then was that very few mechanics would touch them, so dealer maintenance was necessary and expensive (and therefore often left undone). Guess what happens if you don't change the timing belt on an interference engine? It snaps and the pistons hit the valves, and well, you can guess the rest. If your car has over a 100,000 miles on it, and the engine is ruined due to a snapped timing belt (due to poor maintenance) you could put a couple thousand dollars into an eight or nine year old car, or cut your losses. What choice do you think a lot of consumers made? BTW, in 1985, Honda and Toyota sales were growing but were far from being at the volume of domestic cars sold at the time. Of course you see more domestics; thats simply due to the fact that more domestics were sold. Japanese car companies concentrated their sales in markets were demand was the highest, like on the West coast. You live in Illinois, the demand for gasoline was and is much higher in California, and probably always will be; therefore, there was a greater demand for fuel-efficient vehicles. Hence, more Hondas and Toyotas were sold there as opposed to where you and I live, the Midwest. Despite what you may believe, everything is not the same everywhere, johndeere. And thanks to competition cars today are far better then they would be without Japanese Imports. Thanks, Japan. Don't knock Consumer Reports. Unlike J.D. Power & Associates, they are one of the only non-for-profit consumer advocacy groups left in the country. They accept no advertisements, corporate donations, and don't allow their name to be advertised by manufacturers. Say what you will, that they're biased towards foreign cars, or other garbage like that - but it will be completely unfounded....See MoreKitchens - Consumers Reports August Issue Out
Comments (23)Mara - OK, you are obviously a big CR fan based on your posts here and on other threads. Fine I am not going to dissuade you but as you can see, lots of other folks besides me question CRr's usefullness. As to your question about results being outdated - yes, the JD Powers survey was done in Oct 2007. They do one every year. So if you are reading it in mid-2008 then it is 8 months old. Now I know you will say CR does an annual appliance review as well so whats up with my outdated comment. Did you ever look at the models CR tests and try to find them? Half are discontinued - making the specific reviews and recommendations outdated. Like I said - I know I am not going to convince you but between the two, I believe the JD Power consumer satisfaction rankings provide a far better barometer of brands to consider than CR's reviews which incorporate their own testing bias and focus on lowest costs as a prime factor in their decision making. I guess when looking for external reviews, I would rather rely on the personal experiences and feedback of large numbers of consumers than on one organization's tests...See MoreWe finally bought a washer....
Comments (6)Dianne, it was a lot of work! [g] Took us a month going back and forth about it. Consumer Reports doesn't recommend the extended warranty, but we usually get them anyway. Our circumstances make us feel better having them and they seem to be needed about half the time, so it evens out. Frigidaire Gallery GLTF2940F was the model we bought. Whereas just about every machine we priced was $100 to $150 higher than the price CR quoted from an issue that only came out in February, this model was actually $50. less than CR quoted. It was $599. instead of $650....See More- last year
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