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Comments (5)I had a problem with posting a reply.. it came back "message rejected" so, I submitted it again...again, "message rejected" submitted it again..changed the subject line, so it would go through. I ended up with a thrice duplicate...lol I don't trust the 'message rejected' anymore....See MoreGW problems-can't post on the exchange forums
Comments (60)Hi folks, Just wanted to stop by and assure you that we are working on these issues. Last week, we launched a new registration tool and there are still some bugs that are being ironed out. I know that it's frustrating and upsetting when things don't work as they should -- I really do feel your pain. Unfortunately, some of these bugs are difficult to recreate because they vary from member to member. What would be enormously helpful would be for you to contact us directly and detail what your issues are. Including information such as a step-by-step overview of your login process, where you are seeing issues, the error messages you are getting and anything else that might have differed from any previous login experiences. Many of you have probably already done this, but please make sure you check your browser settings and make sure that you have cookies enabled. If you would send this information to our contact link below, that would be extremely helpful. If you have specific questions or need something else, you are welcome to email us at the link below or contact me directly at any time -- my email is listed on my profile page. Thank you for your continued patience and support. Best regards, Tamara Amey GardenWeb Community Manager Here is a link that might be useful: Email Us...See MoreMore trouble with this forum.
Comments (1)Check if you have signed out from the other computer first. It shouldn't really be doing that though. I access GW from 2 computers and I have no such issue. Also try deleting the cookies and clearing up the cache of your browser....See MoreGrout problems with new tile floor (X-post with Kitchens forum)
Comments (4)Most likely it's what the other posters mentioned: Floor movement. It can either be because the floor structure itself (joists/subfloor/underlayment) is not structurally sufficient for the tile you selected, or... It can be that the way the tile backer board and the tile itself was installed is unsound. The #1 reason that I see failed grout is movement within the floor. It's typically because the backer board used as an intermediary between the subfloor/underlayment and the tile was improperly installed. The common thread that I've seen in improper backer board installation is the installer simply sets the cement backer board down on the subfloor/underlayment and then fastens it with screws/nails, then tiles. Instead, thinset should be troweled on the subfloor/underlayment, the backer board should be bedded in the thinset, and then it should be fastened in place with nails or screws. The thinset isn't for bonding. The fasteners do that. The thinset fills any micro-voids between the subfloor/underlayment and the backer board. Without the thinset, there can be minor vertical movement within the installation. Rigid tiles and rigid grout tend to not do well when installed on a surface that can flex. Bedding the backer board in thinset is a part of the installation instructions for most tile backer boards. The second part, using the old grout? Portland cement-based grouts cures via hydration. They consume water and a chemical reaction occurs. Grouts in unopened packages have a typical shelf life of about six months or so. Some longer. Once the package is opened, over time and with exposure to air, the grout in the opened package can react with moisture in the atmosphere. In the opened package it may still look okay. Or it may be slightly clumped, the clumps may be easily broken up. But by having already reacted with some atmospheric moisture, the strength of the old grout can be some or significantly less that the strength of new grout. The lessened bond strength can result in the old grout cracking in the joint, or simply powdering away over time. Cracked grout can also be from too much water used when mixing it, and/or when cleaning the grout from the tile faces. The excess water reduces the strength of the grout. The cracked tile could be from one of a few things, but usually it's from floor movement with a well-bonded tile. Instead of the thinset failing and the tile itself popping loose, the tile itself fails....See More- last year
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