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Frustrating Crossover Problem

Darryl Werner
8 months ago

I will appreciate all assistance with my hot water to cold side crossover issue. I began experiencing an initial flow of hot water on cold faucet single handle setting and also from cold side of single handle faucets from several locations in my home. This became noticeable after replacing a non operating Grundfos recirculating pump with same new and seems to only occur when this pump is on. (Old pump died a many years ago) My home hot water system has a builder installed hot water recirculating system that returns hot water via dedicated pipe to bottom water heater inlet. A one way swing valve is correctly installed on the recirc line. I’ve checked all faucets for cross over and replaced 4 shower mixer cartridges to be sure.

Only abnormality is hot water continues to flow from a downstairs single handle pantry faucet after I turn off hot water supply valve on top of my WH. Hot water flow stops when I turn off hot water supply under cabinet. Hot water flow finally stops when I turn off valve on hot water recirculation pipe. This finding persists when recirculating pump is turned off. Finding also persists when under cabinet cold water valve is turned off. No other faucets in my home demonstrate this behavior. Also noticeable is that this pantry faucet is closest faucet to water heater and that hot water flow from all other faucets (except this one)in my house ceases after I turn off hot water supply valve at WH.

I am grateful in advance for expert options that will help me solve this problem.

DW

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