Has Marvin quality and service deteriorated in the last year or two?
Skia Design LLC
10 months ago
Featured Answer
Sort by:Oldest
Comments (8)
chispa
10 months agolast modified: 10 months agomillworkman
9 months agoRelated Discussions
Bluestar warning on quality and customer service
Comments (133)HELLO AGAIN EVERY ONE, after my post on Sunday I discovered a few typos after I printed my tome out. Additionally I wanted to respond to saydes post. FIRST THE TYPOS-THE MAJOR ONES ANYWAYS: A. When I was talking about using a 6-burner module in a 4-burner range I stated you must " jump small blades 4 and 6 together and then ground them to a screw on the range. Not a big deal." IT SHOULD READ SMALL BLADES 5 AND 6. B. LEGAL DISCLAIMER: "BUT YOU KNOW WHAT YOU GET FOR FEE" SHOULD READ WHAT YOU GET FOR FREE. C. When discussing the procedure to re-build/mount new flat top igniters, item #9, I stated you should put one or two washers under the screw so the igniter sits flat and thus stands straightThe washers should be placed under the old reused mounting flange so the igniter sits flat. The screw will go through the old flange, new washers and into the burner as it did with the old igniter. D. The new flat top igniters will have a mounting flange that sits 90 degrees from where you want the old flange to be glued. This new flange will just sit on both sides of the burner and will not interfere with anything at all. In fact it will probably make the new/rebuilt igniter more stable when attached to the burner. This will be very oblivious to you when you do a dry run as per #6 E. When I was discussing how to figure out which wires ran to which igniters if you got those wires mixed-up I said " the igniter will click, and you will know it is "wire/circuit x" so just mark that on the burner holder. In the next sentence I said plug the igniter wire from burner 3 to small blade 3, test it and you are all done. WELL IN ORDER TO DO THIS TEST TO FIND OUT WHICH WIRE GOES TO WHICH IGNITER ALL THE IGNITER WIRES WOULD HAVE TO BE PLUGGED INTO THE SMALL BLADES AT ONE TIME and YOU WOULD ATTACH THE BIG BLADES ONE AT A TIME, TEST, LABEL(the burner) REMOVE AND GO TO THE NEXT ONE. AS TO THE SMALL BLADES SINCE THEY ARE ALL PLUGGED IN YOU WOULD JUST REARRANGE EACH ONE SO IT WOULD BE ON THE CORRECT BLADE, IE: wire/circuit #1 to small blade # 1, etc NOW AS TO saydes post. There are two distinct problems. One being the igniters, which is the device mounted on the burner which sparks and the second being the ignition module which is the electronic device which produces the energy for the spark and monitors whether or not the burner is still lit. It is very hard to tell from the guybanks web site which ignition module(s) is new or old as the four of them listed, 2 white,( one obviously Invensys) and 2 blue (one of which I know is a Tytronics), all have multiple Viking ranges associated with them. The part I received (PA020042) was labeled as having been made in 2005. However the 4 igniters I received were all made in May of 2008 so I assume these are the new Viking igniters. So to answer your questions: yes, you can fix your Bluestar once and for all using the new Viking "flat top igniters" and Tytronics ignition module. As far as Vikings igniter problem I would say they have it fixed as long as the model you purchase has the flat top igniters. Viking appears to have switched from Invensys ignition modules to Tytronics, so as long as the Tytronics work better or are of a better design or quality then I would thing that problem is solved, although Im not sure if there is a Tytronics replacement for every Viking model. For those of you who dont want to go through the hassle of switching from Invensys to Tytronics, well now you have a place to buy them, somewhat less expensive and much more response( from what some posts say) Guybanks ships orders out in a day or two by USPS....See MoreDoes ANY Washer last 10+ years now??
Comments (122)Good for you, except for scarcity of the replacement pump. Did you check eBay for new or used pumps? The Fisher & Paykel toploader that I bought in 1999 carried on for 22 years until it went dead a few months ago, apparently due to a water leak of some ilk that zapped the controller board. My nephew had been using it for several years after it had passed through two other family members after myself, with one repair in 2011 (pump replacement). They live 2-1/4 hrs away and have a new baby so it wasn't a viable scenario for me to investigate it. They bought a used LG, a couple years old from someone who was moving and couldn't take it along. Anyway, appliance longevity statistics are a moving target. A machine that went for 10 years until a failure today was bought 10 years ago so is not as much relevant to expectations for one bought new next week....See MoreJC Penney Furniture - good quality/service?
Comments (10)I purchased my previous sofa directly from a Penney's store that was going out of business. I think it was a Broyhill and it was a great couch and never had a problem with it. It was a great deal marked down from $1200 to $325- who can say no to that? The sofa prior to that was purchased at a furniture store and was a piece of junk- that I paid good money for, too. I had to get a second set after delivery because of damages to both pieces. I kept the set for about 6months until it fell apart....See MoreKraftmaid Quality and Service has gone way downhill
Comments (9)I work at one of the much maligned box stores and have had zero issues with KM, in the past or now. In fact, for the master bath order for a customer that I just did, KM went above and beyond what was expected. The customer had their own contractor for the remodel, but he wasn't experienced enough with cabinetry. He ruined the crown molding and didn't know how to shim the cabinets to be level on an unlevel floor. This was not at all KM's issue. It was the contractor's issue to correct. However, in the spirit of good customer service, and because this customer was a repeat customer from a previous kitchen remodel, KM replaced the contractor damaged molding and even supplied some additional molding to hide the wonky way the contractor set the base cabinets. They didn't have to do squat in this situation, but they did. That is far more the norm than any horror story, in fact. How happy you are with anything has to do with what your expectations are to begin with. KM is a middle of the road cabinet company, both pricewise and quality wise. If you want all heartwood cherry and a 38 1/2" cabinet, then you're shopping in the wrong league. You should be looking at a line that can do custom or a custom cabinet maker. Even a custom cabinet maker will have a timeline in regards to replacement pieces. A week to 10 days is about as fast as it gets, even there. Having incorrect expectations in regards to a timeline will also frustrate you. Average kitchen and bath remodels take 6-8 weeks, not 6-8 days, despite what the idiotic TV shows do. There is a lot of hurry up and wait involved, especially when damages or backorders occur. And delays are inevitable. Even if you have a perfect order and delivery of all of your materials, a sub may have a time overrun at another job that puts your job starting later. Fast. Cheap. Quality. Pick any two. You cannot have all three. If you want quality work fast, it will never be cheap. If you are willing to curb your impatience, then you can have a good quality job that won't break the bank. Otherwise, you're into fast and cheap with crap off of the shelves rather than ordering anything better....See Morerwiegand
9 months agooberon476
9 months agolast modified: 9 months agoSkia Design LLC
9 months agoSkia Design LLC
9 months agoBlueBlob Gaming
14 days ago
Related Stories
FURNITUREHow to Buy a Quality Sofa That Will Last
Learn about foam versus feathers, seat depth, springs, fabric and more for a couch that will work for years to come
Full StoryTRANSITIONAL HOMESHouzz Tour: Designer’s Home Has Evolved Over the Years
An Atlanta family’s townhome is layered with special heirlooms, an art collection and favorite vintage finds
Full StoryFURNITUREHolding Out for Quality
Cheap furniture has its place, but more shoppers are waiting to invest for the long haul
Full StoryTRANSITIONAL HOMESReworking a Two-Story House for Single-Floor Living
An architect helps his clients redesign their home of more than 50 years to make it comfortable for aging in place
Full StoryFEATURESOscar Time: Does Your House Have Star Quality?
Private homes are a hot commodity in the movie industry. See how one landed a role in ‘La La Land’
Full StoryBOOKSLouis Kahn's Modern Residential Masterpieces Get Coverage at Last
See 9 of the celebrated architect's lesser-known projects, U.S. homes, in a new book filled with photos and details
Full StoryEXTERIORSRoofing Materials: Slate Makes for Fireproof Roofs That Last
It stands up to weather and fire without losing its high-end look. But can your budget handle it?
Full StoryHOUZZ TVHouzz TV: This Dream Midcentury Home in a Forest Even Has Its Own Train
Original wood ceilings, a cool layout and, yes, a quarter-scale train persuaded these homeowners to take a chance on a run-down property
Full StoryCONTRACTOR TIPSHow to Check the Quality of a Contractor’s Work
Make sure your remodeler lives up to promises and expectations before you make the hire
Full StoryGARDENING GUIDESBoxwood: Still Shape-Shifting After 350 Years
Wild or mild, the humble boxwood still brings style and order to all kinds of gardens
Full Story
oberon476