You can pick out that filler depending on what they used - I tried it just to make sure in case we wanted to use something else/tile in the future as I used a lot of screws. I didn't want the kitchen higher than the living room. It would be a nightmare to do, but you can do it. The luan is what is causing the problem - that needs to be pulled up and replaced with plywood not luan. Standard practice is luan and no one we talked to was willing to use nicer plywood even at our insistance. Luan is the smooth surface - the didn't need to use something different. We made the choice to use better plywood as we choose DIY/better materials with the money we saved on labor (so, we probably aren't saving any money and its a lot of work, but we are getting some better stuff). Even if you put the vinyl under the cabinets, vinyl is easy to cut, but it also depends if they used the glue down method vs. tape. We taped ours down just in case I wanted to change my mind in the future or we ruined it redoing the hardwood floors or something else given we are redoing the rest of the house. We glued our one seam under the fridge and we probably didn't need vinyl under there but we have the ice maker and I know what's under there (I also put it under the oven but not dishwasher except where I could reach). The real questions are how did the put it down and they probably are trying to do what is easiest for them. I would want the 1/4 inch luan removed and replaced with 1/4 plywood, screw down (not nail) with deck screws so they will not rust and are solid and they need to be counter-sinked, it filled (let it set for a few days), sanded smooth, then use the tape method for the vinyl, cover with molding. (I did everything but lifting the plywood and the molding myself (husband did that), so it is an easy thing to do, so don't let them tell you how hard it is and I am not a big woman). Putting down vinyl is one of the easiest things we've done (and windows surprisingly). Debi, were you the one who they put the wrong color in? If you were, I'm not so sure given this is the second mistake, I'd want them fixing it.

I never said anyone MUST have done anything. I'm saying "check" to see what you used....just in case. Here's my own quote: 'Check to see if the bottle says "Cleaner" or "Polish"'. Now...the question becomes why is Bona Cleaner doing this? Bona Cleaner is a chemical with precise properties. If it is over used it can have deleterious effects. Hazing is the most common presentation. Over use is not the ONLY way to get the haze but it is the MOST COMMON. I've seen people have great experience when they used the cleaner sparingly (1-4 times per year). I've seen people have decent results with the proscribed use (1 per month). But even then, it can have hazing results. Over use would be considered: 1. Too much cleaner used at the time of the application (too much chemical)....the application being 1 per month (which is the proscribed rate). 2. Too much cleaner can mean too many days of application per month. Anything over 2 days per month (24 applications a year) is considered 'over use'. 3. Too much cleaner can mean (and often does) a mixture of both #1 and #2. A little bit too much cleaner used too often. That 'snick' of over use can be part and parcel of ANY wood cleaner that produces a haze. Armstrong and Bruce cleaner also have this issue. So it isn't just Bona....it's just the one with the BIG name that people choose to complain about. What is interesting is, the haze does not develop if the floors are toweled dry....which is to say...the CHEMICAL is wiped off BEFORE it can dry onto the floor and create product build up. Can Bona Cleaner produce a haze on the first application with the right amount of chemical? Hell to the yah! For this to happen, there are many things that have to go very wrong...it it can happen. The most common reason it causes haze on the fist application: it was applied to the wrong TYPE of finish.

Hi All, I have been reading these flooring issues and feeling your pain. Truly. I have spent HOURS reading about how to get the film off of my dark laminate flooring. So pretty when it's clean but oh so not pretty once anyone walks on it or the dogs leave paw prints when they come in front outside (I have two shih tzu's so we are not talking large dogs here). It was to the point where I wanted no one on the floors after they were cleaned so they would look nice. Ummmm... not very realistic or practical. Trust me when I tell you that I have tried everything, and purchased everything, that worked for others. I will tell you what finally worked for me- FINALLY. I bought some Windex with vinegar in it. I sprayed it on the floor and let it sit for five minutes. You have to do this in small sections so it takes a long time to complete. Once it's been on that section for five minutes you need to get down on your hands and knees and clean it with a soft rag (I used a flour dishtowel) with as much pressure you have in you. Then you need to dry it immediately. It seriously did remove the film. You might have to do this more than once if you have thicker film on your floors from products you have used. I was so nervous to walk on it after about a half hour of doing this, but guess what? No prints! Nothing. It looked just like it did before it was installed and before I used multiple products on it. I have the same flooring in the lower level and tried to take a shortcut, so I sprayed the Windex with vinegar on it, let it sit for five minutes, and mopped it off. I mean- this takes a lot less time and elbow grease. But, it didn't work. Shucks. I still have the lower level floor to do so I will take a before and after picture of it and post it. It worked on my family room floor beautifully. This lower level floors gets a lot more traffic so this should be interesting. However, getting that film off is key. That is what is leaving all of the footprints and dog prints and everything else. I could literally draw on my floors through the film. It was disgusting. Try it- you have nothing to lose but about $3.50 for the bottle of Windex with vinegar and some time and effort. I'm so happy it worked on at least one of the floors!! From now on I plan to clean these floors with a clean fiber cloth mop and the Windex and vinegar spray. This will not leave a film. If I have problems with that (I haven't tried it yet) I will use plain water. No more products on the floors- lesson learned (the hard way!). Patricia

Have you tried vinegar? Works like a charm to remove grout haze.