Would you buy something on Amazon with no reviews?
Kathsgrdn
last year
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Do you review books/products on Amazon?
Comments (17)I too usually post product reviews and try to give the 'pros' as well as any cons. I also try to include info that is not covered in the product description, and even one time contacted Amazon to update their description to include actual measurements. I reluctantly ordered an item, not really knowing if it would be right for my application....See MoreWhy do people write lengthy Amazon/Good Reads book reviews?
Comments (18)I also don't understand why folks write reviews that are plot summaries; I always imagine that their high school English teacher required them to do this and somehow they just carried on thinking that's what other people want. I do write reviews of many books I read, I'm not sure if any of them qualify as "lengthy" reviews. I write them to say what I would say if a friend asked me "Hey, is this book worth reading?". I say what I liked or found useful, what I thought was off, and if it's a novel, I say people who like X, Y, or Z might like it, and if it's a book having to do with my profession, I say what kinds of practitioners might also find it helpful or what they may want to be wary of. Mostly I write reviews because I find the process helps me to "digest" the book, but also because I want to do for others what good reviews have done for me--lead me to great books and away from bad ones....See MoreWhat would you do? Amazon question
Comments (79)[For Mr Fudd] From 18 hours ago: JeCrigler, thanks for putting up Amazon's Customer Service number. I've noted it for future use. A few weeks ago I had a problem processing an A-Z Guarantee---suddenly my order number was invalid, and they kept insisting I contact the seller. Well, that only lead to an e-mail from Amazon letting me know that the seller was no longer with Amazon, and could not accept e-mails. The claim was only for $10, yet I spent 15 minutes trying to find a Customer Service number. Finally I found a way to get them to call me, and another 15 minutes to get my claim okayed and processed. Guess it is good that I so rarely have problems with Amazon to need to call them. ---------------------- I spent time trying to use the contact links provided through the A-Z Guarantee, that I was directed to use by Amazon in their e-mails, that were supposed get me through the claim process. The A-to-Z pages also have links you are supposed to use if there were additional problems. After answering some questions about the order that had problems, it was supposed to take me to their Customer Service page. But it would not because it claimed the order number was invalid. So I had to use a different method to contact Amazon's Customer Service to get my problem resolved. In comparison, Amazon was less trouble....See MoreAmazon sellers buying 5 star reviews!
Comments (16)"They will say something like, "I dont' know. It is still in the box",or, "I dont know, It was a gift to someone." Amazon tried to lessen that problem by including a "I don't know the answer" option in the email.Some people still answer to say they don't know though. It's almost like they don't understand how community questions work. They seem to think the person asking somehow specifically selected and is asking them personally so it would be impolite not to answer. :-) My bigger complaint is how they by default sort reviews by "Most helpful". I prefer to sort by "Most recent". (although I might try both ways) I think people are more apt to review if they have a bad experience than a good experience. Then when folks are reading reviews, looking for problems, a reason not to buy, they tend to upvote negative reviews, even when the reviewers negative review has nothing to do with the quality of the product. I'll read negative reviews, sometimes they're enough to persuade me not to buy, oftentimes not. For instance, the little air compressor referred to in the above image has a 4.8 out of 5 star rating with 7,133 ratings. Yet the most helpful (Top review) that peculates (due to folks clicking the Helpful button) to the top is a very negative review due solely to unreasonable expectations. (Someone thinking they can inflate giant RV tires with a little six gallon compressor without it being plugged in) Amazon seems to have also removed the ability to comment on a review. I don't know if that was a good move or not. Sometimes folks will dis a review/er when the reviewer is honestly relating their experience with the purchase. (item wasn't sufficiently protected to survive shipping, etc.) I appreciate those type reviews and think they should not be discouraged. Other times though, as with the above review, I think it would be nice to be able to clear up a misunderstanding. :-) Possibly/hopefully the reason Amazon disabled commenting on reviews was because I kept seeing offers (to the sellers) to "down?" negative reviews. Possibly by upvoting or writing positive reviews? They were definitely offers to (for a price) cheat the review system to help the seller while making the reviews less helpful to the buyer. Since it was dishonest, I'd click "Report abuse". I don't know if Amazon ever took time to remove them. Maybe they were becoming so numerous they found it easier to just disable commenting? I'll still read a review or two but mostly I'll just go by rating if there's a sufficient number to be meaningful. Another problem is folks rating right after they take it out of the box. Or right after trying it a time or two. Which of course says nothing about longevity/durability. I agree, Youtube can sometimes be more helpful....See MoreKathsgrdn
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