OK> So, I'm reading this post due to a recent experience with the plumber my GC is using for our renovation. I got a babysitter to watch my toddler so I could go look at fixtures at their showroom with my baby. So, I get there and they don't have many of the nicer brands on display- they want to show me everything in a catalog!! Well, thank you but I can do that at home. So, fine- I briefly look at the catalog and pick a few things to get prices. They gave me some pricing and I left. So- wouldn't you want to see products in person if you plan to invest nearly $2000 on them?? I dragged my two small children to another local plumbing outfit to see the higher end stuff I got quoted for at the previous place. The prices were more than $500 different!!! I mean to do I have stupid written on my head b/c I have a newborn? Do they just think I don't have time to research and will just take their price?? This mother has an MBA thank you very much. Fine. So I talked to my contractor and he said to approach them on the issue. I did. They claim their product is better quality and that you can get the same things from other dealers but they aren't as heavy... blah blah blah. That may be true for some Kohler fixtures, but not Rohl!!! And I don't even believe them at that. For the amount of money saved I can buy a whole new fixture in a few years if I decide to change it or it goes bad!! Can someone please tell me if these people are just jerking around with me?? I thought about how they may try to pad the rest of the bill if they adjust the fixture prices, so I'm not really sure what to do with this mess. This is why I do NOT trust vendors like this- b/c of dishonest people who try to make excuses for their ridiculous prices.

Cynic >This one has me confused though: "...my cell phone provider gouged me for 4 consecutive months of payments even though I was paying cash at their store." If you have auto-pay, why are you paying cash at the store? Something's missing or I'm not following something. I was paying my bill in cash at their store. I had already called the (cell phone provider) ahead of time and told them I would be doing this. Each month my bill would arrive, each month it kept reflecting an overpayment. I would call them and they said it would be corrected. This happened FOUR months in a row. I contacted the credit card company and told them to cancel the card. Same thing happened with them. They would say it would be canceled. The following month I would get a bill for the same incorrect amount. I finally spoke to someone at the CC co. who said until the cell phone provider notified them, I would continue to be responsible for the charges whether they were right or wrong. They never said ANYTHING about having to have a cancellation number. BOTH the cell phone provider and CC company neglected to inform me of this necessary requirement. I wonder why? Well the reason why, is because THEY were MAKING MONEY and didn't want it to stop. These companies do not make it easy. They don't fully inform you when you sign up, and they don't tell you what you really need to do in order to cancel this type of payment. I finally contacted a consumer newspaper reporter. She said she doesn't care for automatic payments for the same reason and gets many calls regarding this. She contacted the cell phone provider's publicity relations department. That worked. They must have called my CC company because everything was taken care of within the month and I didn't receive any more credit card bills. My cell phone bills are what they are supposed to be. I still pay in cash. I no longer have the credit card. They send me solicitations all the time. Thanks, but no thanks. Contacting the AG's office is a good idea. dadoes >dreamgarden probably thought if he/she paid cash, the autopay wouldn't trigger. That's not necessarily the case. I wonder what IS the case? Who at EITHER company, was supposed to tell me I needed a cancellation number in order to stop the autopay? Out of a total of seven calls, 4 to the cell phone provider and 3 to the CC company, not ONE person mentioned this. Don't they teach customer service reps this information? I no longer wanted auto-pay and told them this. I said I would be paying in cash from now on and to cancel auto-pay. I don't understand how I could have been any clearer. >I recall a couple cases where I work of customers having autopay set up through CheckFree. One fellow died, his wife had NO CLUE about any of their finances and the auto-pay kept coming, for MONTHS. She no longer wanted the service, but she didn't contact us or was even aware the service existed, so how are we to know that? "How are we to know that?". How did you find out that her husband died? How do you know the wife no longer wanted the service if she was never contacted? Was she on the account too? Doesn't your company have some policy regarding taking money from a deceased person's account? > The other case, the fellow changed his account services, but didn't change the monthly autopay amount. We contacted him, he still didn't change the amount. Built up a large credit that had to be refunded when he eventually closed the service. When the fellow called to change his account services, was he asked if the present autopay amount was ok? If he was changing his account services, this would seem to be a logical question to ask a customer. Was he notified by telephone or in writing? This is why I like to receive paper billing. Sometimes when a credit card company calls (and leaves a message), they don't always state the nature of their business. When I have called back, they try to sell me some service or item I'm not interested in. Now I don't return calls unless they leave a message telling me something is wrong, or needs to be corrected. I had them put this in my file. I don't want to be bothered with solicitations or irrelevant matters that aren't directly related to some kind of problem with my account. In my opinion the above examples are just more reason to pay as you go and not allow company's to have recurring access to your bank account.

Edit Beth I think we cross posted. I have followed them on IG, that’s where I fell in love <3 Wow, you kind of can really tell the difference when you see the zellige side by side with the ceramic. Ok- so the glazing makes the tile less porous. That would make sense. I’m gonna have to read some more. Id hate to miss out on doing zellige because of an untrue bad reputation. It seems that my choices typically have asking “really?” until they see the finished product lol. Like when I insisted our floors be redone before we moved in (despite the fact that they had just been done... in oil based semi gloss). Or when I insisted we pull down the wood paneling in our bedroom instead of painting over it. I have a little bit of a chip on my shoulder (admittedly) about doing things my way. I find that a lot of people miss out on things they would have loved because they let themselves get talked into what’s easy. That’s a bit of a tangent- but it’s true! On a semi related note- I meant to ask this too might as well ask here. Has anybody ever bought like secondhand tile from Craigslist? I just got to thinking one day it probably would save so much money. I buy everything else used anyway.

As an Etsy seller, I would like to say that there isn’t any “sanitizing” of Etsy purchaser’s reviews. What the purchaser writes is what's printed. I personally don’t feel that you should feel obligated to change your first reviews where, both times, the product was broken due to poor packaging. You were factual in relating that this shipping method caused the product to break. It’s only common sense, to me, anyhow, that this means that a more protective and possibly more expensive packaging is required. If you want to review for the third time that the product was received and meets your expectations, well then do so, and give an appropriate review for that transaction only.