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Help needed in new home construction problem

pr sr
last year

Hi Everyone,

We bought our first home(new) in Tampa-Florida last year. Today we observed wet carpet in the ground floor bedroom. When we looked into the issue surprised to see water seeping through from the floor. Even though there was rain today I think a new home (less than a year old) shouldn't have such problems. This is our first home and doesn't have any idea about these issues. We raised a complaint in the homeowners portal and are not sure how the construction company will take this forward.


So my question is,

1.can someone provide me some insight on how big is the issue?

2.what kind of questions i should be asking the construction company?

3.If they are not willing to get the repair done,

4.how much will it cost me and how can we avoid this in the future?


Thanks in advance.





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