SHOP PRODUCTS
Houzz Logo Print
ccwellner

New Build-massive bathroom floor leak

ccwellner
2 years ago

Looking for thoughts and advice on tile install that led to massive leak. House is new build, less than year old. Primary bathroom is designed as a wet room, tub inside shower. When we first moved in we noticed floor wouldn’t drain well after shower. We had to squeegee water to the drain so there wasn’t a large pool of water. We also noticed water was soaking into tile and grout. Instead of beading up on marble, it was leaving wet marks. It looked like the tile wasn’t sealed. May be irrelevant but throwing that in there incase it helps. Months after living in house we discovered water stains on ceiling in room below primary bathroom. Ceiling was ripped out and we discovered tub drain was never sealed. No membrane or any other sealant around the drain. Just a big hole (see pics). Water from shower was seeping under bath tub and going right through the hole to the second floor causing mass damage to room below. High level of moisture was read throughout the whole tile floor wall to wall. When tile was pulled up, under the membrane is saturated with water. Also the gray concrete/mortar (not sure what it is but it’s the dark gray on top of plywood subfloor and underneath membrane) is absolutely saturated with water and crumbles to the touch the whole length of the shower floor, not just near tub. Floor is supposed to slope away from tub to back wall where the drain is. Also to note, the shower has not been used for two weeks, tile removed today after two weeks and everything is still massively saturated. The tub drain is an obviously problem. I’m not a tile expert but I’m assuming this should be sealed somehow by the tile installer?? But is there more of a problem here that we are missing? Is there more to the bad tile job that would create water leakage under the tile and tile membrane? We would like to ensure the problem is fixed correctly. Also the guest bathroom is designed same way and we are wondering if we need to rip the floor out there as well. Any thought/advice is appreciated.

Comments (27)

Sponsored
J.Holderby - Renovations
Average rating: 5 out of 5 stars4 Reviews
Franklin County's Leading General Contractors - 2X Best of Houzz!