Perigold or Wayfair? Good, bad ugly?

Ramie Anthony

2 years ago

Has anyone ordered from these websites and had success?

Featured Answer

Kate

2 years ago

Don’t fall for the “get it by…” or the “in stock ready to deliver”. Both of those apparently mean nothing to Wayfair and are just off the wall estimates and often not close to when you will actually receive it.

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Comments (11)

Joy VG
2 years ago
I have ordered nightstands/dressers, and living room chair from Wayfair with great success. They were more beautiful in person than the picture, assembly required meant screwing on the legs, they were wrapped very well so there was no damage. I read all the reviews, return info and description several times before ordering and measured my space to their measurements to make sure they would fit. I saved the pieces in the cart until they went on sale. My DIL also ordered pieces from Wayfair that she is happy with.
ctlane
2 years ago
Never heard of Perigold, have ordered from Wayfair with success.
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maddielee
2 years ago
Perigold is part of Wayfair.
shirlpp
2 years ago
Do a search on the net for whatever you find on Perigold. I guarantee that you will find it cheaper on another site.
salonva
2 years ago
I have ordered several times from Wayfair, and they are reputable. However, my most recent purchase of furniture was less than ideal. It was a heavy piece that needed assembly and even though we inspected the pieces before assembling, one of the last pieces was actually damaged. (We already had like 80% of the assembly done). I called and they offered us two options-

1 to disassemble and return and get a replacement. The problem with this, although reasonable, was that disassembling was not going to be easy and we had not kept the shipping box in pristine condition. Also, very likely that the replacement was going to have some issue as well.

2- When I sent the the photo of the issue, they offered a discount. We opted for that. It's not a very noticeable blemish but it 's unacceptable for a new piece of furniture (it wasn't a scratch- it was more like a lump ).

So they are reputable, and I guess it's not unique to Wayfair but there is no real quality control with so much being imported and shipped long distances.

That said, I would probably order from them again, but less likely for furniture. ( I ordered lighting, and some pillows no issue)
arcy_gw
2 years ago
Never had a bad experience with Wayfair and I've ordered several times.
Yayagal
2 years ago
Perigold is the higher of the two in prices. Wayfair is fine, I use it often. Both are very good with handling a problem.
PRO
Hartwood Design House
last year
Yes, I have both Perigold and Wayfair, Perigold is the one that I have a problem with, be careful of Bait and Switch

After numerous orders from Perigold I have determined that what you order is not what you get. I clearly ordered 1 box of tile and the site clearly states that you get 10 pieces per box. When I get the order, I receive 1 piece of tile and not 1 box. This has happened to me 5 times. When I go back into the site, they have changed the site, stating that tile is purchased individually. I have screen shots of when I made the order saying that the tile is purchased by the carton,

and you get 10 pieces per box and the box is X amount per box. I even ordered 2x directly through the Sales Agent asking for sure how the tile was sold Individually or by the Carton and they confirmed that it was by the carton, I have all the documentation on all my orders. So, for example, I ordered 3 cartons @ $80 PER CARTON, I would receive 3 pieces AT $80 PER PIECE. It's crazy and for sure a Bait and Switch Scam. I have even documentation that the site keeps an audit of every single change that they have made to the system. I just want what I purchased at the price that I paid for it!

WATCH OUT!
Jilly
last year
I recently had a good experience with Perigold.

I ordered faux leather upholstery fabric; they sent the wrong color. Customer service was top-notch and speedy … they asked for photos, then immediately returned my money and said keep or donate the fabric.

I then ordered more fabric — it was priced well, is very nice quality, and came quickly.
Maurice battifora
18 days ago
FRAUD THE WORSE they are a fraud. They promote a "gold" vase on their website. I bought it, it was not gold but a washout champagne or pewter. I asked for refund and they made me pay for the shipping. WHAT? - I said - you falsely advertised something as gold when is not, and I have to oay for shipping?. I looked all over their refund policy NOWHERE it says you have to pay for shipping IF THE PRODUCT IS NOT AS IT SHOWS ON THE WEB. Beware, they are frauds and crooks

Perigold or Wayfair? Good, bad ugly?

Kate

Comments (11)

Joy VG

ctlane

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