Cafe “Modern” induction range vs Profile Induction range
lynne3450
2 years ago
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Liz H
2 years agojulieste
2 years agoRelated Discussions
Samsung vs GE Profile Induction Range
Comments (18)Avoid the Samsung. Cooks great, bakes great. Horrible Reliability. Here is the sad story. Trying to get warranty replacement or refund from Samsung, which has been utterly unresponsive to service calls. Retailer only somewhat better. It is utterly unacceptable that a range purchased for $1,8000 on 8/31/13 and not installed until Nov. 25, 2013 because of kitchen renovation delays -- and then only lightly used in two-person household -- blows up with a bang that interrupts electrical service in the entire house on June 27 when my husband simply put on a teapot to heat and then, despite "repairs," has a continuing series of operating issues preventing its use after only 8 months of service. It is also utterly unacceptable that Samsung, as manufacturer, was completely unable to schedule repair services within less than three weeks of the initial catastrophic failure of the range, despite many hours I spent on the phone, and on hold, with Samsung representatives. And despite the promise of one of them, ironically named Jesus, that he had placed an order for the retailer to deliver a comparable replacement range within a day or two (before the looming July 4 holiday). Alas, that was what is known as the Big Lie, clearly intended to simply get me off of the phone. Getting zero satisfaction from Samsung, I turned to the retailer, PC Richard, where I have found somewhat responsive service -- although the service people who are scheduled to appear within a week or 10 days of most requests never arrive with the appropriate parts, which are only ordered then, requiring a second service call, and a wait of additional weeks before anything is "fixed." And if the job requires two service people, a many-weeks-long wait, for special scheduling. The problems: After that loud bang and whole-house electrical disruption on June 27, nothing in or on the range top or oven worked, despite multiple attempts to reset it. The E-84 error code indicated simply that service was required (duh). Happily, at least, the circuit and surge protectors we have in the house to protect my extensive home office equipment, TVs, stereos, etc. did their jobs and after some panicked resetting of circuits, it turned out everything else could be reset. But the unit itself was useless for next FOUR WEEKS, until PC Richards finally got what was described to me as a new CPU for it, PLUS the two repairmen required to install it. They worked most of the afternoon of July 28 replacing a large circuit board underneath the burner area and declared the range fixed. While cooking two days later, I began noticing that the left side burners were behaving erratically. Especially the front one was turning itself off unexpectedly. But I had a lot of houseguests coming for next few weeks and decided just to keep an eye on it. What I determined, after the mayhem of hosting 14 visitors to my "beach house" subsided and I was left with only two guests, was that the left front burner would not recognize pots smaller than 12" in diameter, even though it is supposed to work with 6" (minimum) pots, and that the rear burner on the left only erratically accepted anything but huge pots. Called PC Richard on Aug. 11 and added range top complaint to a previously scheduled service call for my Samsung over-the-range microwave/convection oven (another Samsung lemon). Then, a few days later, my sister decided to bake thank-you cookies for her brother in law in my oven late at night. Before one batch was out of the oven, the unit had started to make very loud, and very much abnormal, fan sounds. Next morning, called PC Richard again, and added oven problem to the service call previously scheduled for today, Wednesday, Aug. 20. The PC Richard service man arrived this afternoon and quickly discovered the replacement part he'd thought he had ordered for the microwave wasn't the one he'd brought. Then he turned his attention to range. After calling Samsung and waiting -- on hold -- in my kitchen for more than half an hour to talk to a Samsung rep, the serviceman confirmed both problems (surprise) and said he's ordering parts for a fan located behind the range top control panel and some kind of induction controllers for the burners that he says were not part of the CPU he replaced three weeks ago. It is obvious, at least to me, that the range I bought is a lemon and an electronic nightmare. It is a good-enough convection oven and induction cooktop -- when it works -- but simply not constructed to withstand the "rigors" of actually being used to cook or bake in even a small household. And I know what I’m talking about. While this is my first induction cooktop, I previously owned a GE convection range in another house for more than a decade without experiencing any comparable issues. In fact, the only range that has ever given me these sorts of problems was a Thermador purchased (and quickly replaced under warranty) in 1979! It can't take the heat; I want it out of my kitchen. This lemon of a range came with a one-year warranty when I purchased it last Labor Day weekend. Now, I have asked Samsung to replace the unit with a comparable -- working -- model ASAP, or better yet, arrange a full refund for me with PC Richard, so that I can replace this piece of Samsung junk with a functioning appliance of my choosing. At this point I have lived with a propane camp stove instead of a functioning range nearly all summer, and have neither the time nor the patience to put up with endless service calls my Samsung NE597NOPBSR/AA quite evidently requires....See Moreinduction ranges vs gas ranges
Comments (3)If you have not seen them, this thread and this one have discussions of the Bosch Benchmark slide-in by actual users. The GE induction ranges have been among the most popular with users here at gardenweb., so there are lots of threads discussing them. The components of the GE Profile PHS920 are very similar to those of the freestanding version, the PHS920. The main difference is that the front control panel on the slide-in reduces the usable cooktop space by a couple of inches. Otherwise, you can check out reviews for both. The induction set-up is very similar to the predecessor models, the PHS925 and PHB925, so reviews of those also may be helpful. (The main difference that I can see is that the "920" models let you link the controls for the two 8" burners on the left where the "925" models did not have linking.) The "920" models have been out for three years and something now, so most of the discussions are a little older. Here's a thread in case you have not seen it. The search strings "gardenweb + GE induction range" and "gardenweb + PHS920" turned up a lot more threads here plus some from Chowhound, too. The latest versions of the PHS/PHB920 are supposed to have the smartphone connections and controllability, but I have not seen any reports yet on how it works or does not work. The Frigidaire induction slide-in is far and away the least expensive induction slide-in (about $1400 "in the cart" at AJ Madison, for example). However, there has been very little comment on it here from actual users. As with other Frigidaire electric-slide-in ranges, the oven vents to the front of the stove. You could research those models to find comments and opinions about that featue....See MoreHelp choosing a gas range: GE Cafe vs. Zline Duel Fuel vs. GE profile
Comments (14)I still love it. It is very sturdy and I really like the way it looks. The burners work well. It boils water quickly, but also does a very low flame for simmering. The layout of the burners is perfect and pots never feel cramped. The grates are very sturdy. I’ve used the proof function and baked bread that turned out great. I haven’t used the WiFi connection. My model is all gas, has 6 burners, front controls, a single oven and a storage drawer below. I highly recommend this range....See MoreNeed a GE Profile induction range?
Comments (2)oh, wow this is the one that I want! Except I am in Maryland, so delivery would be insane....See Morelynne3450
2 years agolynne3450
2 years agojulieste
2 years agolynne3450
2 years agoKW PNW Z8
2 years agoLiz H
2 years agoRachel
2 years agoKW PNW Z8
2 years agoRachel
2 years agoRachel
2 years agoRachel
2 years agolynne3450
2 years agoRachel
2 years agokatj461
2 years agolast modified: 2 years agoDavid Chuang
2 years ago
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