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seosmp

LG WM5000HWA - fabric softener dispenser will not drain and overflows!

seosmp
3 years ago
last modified: 3 years ago

Long story but after taking the cover off of my LG WM5000HWA, I have nailed down a leak (underneath) to be that the fabric softener dispenser will not drain and thus overflows. I have cleaned it many times with hot water/vinegar/etc. and that does drain when I open the little tub drain hose at the bottom left. However, it will not drain during a cycle - at all!

I did find out that the plastic tab holding the dispenser up at the right was broken. But even when I held it up during the rinse cycle with water filling, it would not drain -- at all! Note this is used to fill the tub for the rinse cycle and so it is about a pail full of water that goes through this!

Is there some signal that is supposed to be sent to open it during the rinse cycle, and perhaps that signal is not being sent?

We have had a lot of issues with this washer, so this is not a shocker. It is not even 5 years old yet.

Thanks!

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