We had a bad experience. Our dishwasher was broken on arrival. It didn't work right out of the box. It smelled like mold. Repairing it was a nightmare. It took over a month. Here are some warnings/things I wish I had known based on our experience: 1. You may not be able to return your dishwasher due to it being defective or non-operational. If your dishwasher is—like ours was—defective right out of the box, the procedure for resolving that issue is for GE to send out technicians to repair it, often using parts that themselves are not new and may require weeks to arrive. You can only return your faulty dishwasher AFTER the technician declares it unserviceable. How many months of hand-washing your dishes will that take? 2. Cafe’s return policy ONLY applies to dishwashers purchased directly on their website. If you buy it through a designer for a discount, you may be (like we were) completely ineligible for a return. If you do buy it from the website, you are given a 7-day return policy (in which you need to pay for return shipping) or 30 days in which you can return it for store credit minus a 25% restocking and pickup fee. And after 30 days, your dishwasher is unreturnable and unreplaceable. In the event your dishwasher is defective, it could take you (as it took us) 2-4 WEEKS to get a technician to even look at your dishwasher. This means that, BY THE TIME A TECHNICIAN ARRIVES TO TELL YOU YOUR DISHWASHER IS DEFECTIVE, IT MAY ALREADY BE TOO LATE TO RETURN IT. Catch-22. 3. Service quality is disappointing. Cafe uses subcontractors to deal with service calls. If your dishwasher breaks down or is defective, this means that you may be dealing with a company that is slow, unreliable in showing up for appointments, and may have technicians who are not knowledgeable. As was the case with our technician (from RR appliance in Miami), they may have NEVER EVEN SEEN a Cafe dishwasher before. And these are technicians who were scheduled through Cafe’s own customer service department. 4. Cafe ONLY stands by its product for 1 year after purchase. After that, your warranty expires. Given that there seems to be quality control issues, if you aspire to have a working dishwasher for, say 6 years, you will probably want to price into your purchase the cost of an extended warranty. At the time of this review, the cost for a 5-year warranty from Assurant (…it starts after your factory warranty expires) is $457.75. 5. And…while we are on the topic of extra costs, it may be helpful to price in the cost to you of a dishwasher that is non-operational because you are waiting for a technician to arrive or for parts to get shipped in. In our case, we had to hand wash dishes for over a month before we were able to successfully run a single load in our brand-new, right-out-of-the-box dishwasher. That is 1/12 OF THE ENTIRE WARRANTEE LIFE of the product that we spent hand washing dishes because Cafe/GE doesn’t have the infrastructure it needs to provide fast, efficient service for its products. On the plus side, it is a beautiful-looking dishwasher. And if you (like we did) got it with the matching fridge, range, and microwave, you are pretty much stuck with it.

@HU-699694957 I also submitted my rebate form July 2022 and still no pan. Was told end of January they were expected to ship no later than the end of February. Well end of April still no pan! I guess they are as rare as the Cafe induction ranges. I do love the range- well worth the wait. The camera mode on the app doesn't work but it's not a game changer for me.

WE matched the white but mixed with cappuccino finish on solid cherry and brushed bronze/gold hardware and we think it looks and FEELS warm and cozy....the copper GE CAFE handles are STUNNING. The bronze stove dials were so dark i mixed the copper dials with the bronze handles on the stove and have to send back the copper handles for the dishwasher and fridge b/c the bronze was SO much warmer in our setting. I just love the copper so it's been an ordeal deciding. Selling the copper handles as they want a 30% restocking fee.

I am really really really loving the oven, range top and dishwasher!! The oven is extremely precise with holding temp. The rangetop is just beautiful and easy to clean. The dishwasher is completely SILENT! I never know when its on! The fridge is very NICE! But, I have had others that keep food longer. I guess I was just lucky with my old kitchenaid! I didnt want white appliances with white cabinets. I was looking to go for more of a living space look than something really kitchen-y. The kitchen is in the middle of the living room and dining room so I wanted it all to work together.