@Shiree377, this is a public discussion board. Houzz customer service for orders doesn't operate through it.

How to Cancel an Order

Contact Customer Support

Note that the contact form doesn't have a country selection for Canada, and the form can't be completed without a country choice. A telephone number 1-800-368-4268 is stated.

Hi

Is there an email address I can contact with them to cancel my order? Thanks.

if you have not yet done it, use the contact customer support up there, choosing united state I guess (it is the us platform and there doesn't seem to be a Canadian platform) then follow the links

good luck