HI I had Prime Waterproof Dark Roast installed in my kitchen and back of the house, I hate it, I cannot get this floor looking clean. It smudges and never look clean. Has anyone else had problems with this floor. I have tried Bono and Rejuvinate cleaner for LVP floors, but left them looking hazy. My floor is Matt finish. Which seems to show every foot print and sock print. Im going crazy trying to find the best cleaning for this floor. Could it be my mop? I use a microfiber mop. Does anyone else use something else? Suggestions are appriciated.

@kstewartau87 Yes, the sample boards, no matter the time of day, never looked to me like all the pictures look. I get screen colors vary, time of day, amount of natural light, kind of light bulb...yeah all of that. I was so disappointed when I brought the large samples home and they did not look good at all. I actually chose another color of provenza. Changed my mind at last minute due to a pit in my stomach feeling. Once installed, I was sooooooo happy I went for it despite those samples!! It's beautiful. For me: it does not show footprints bad, does not creek, feels quality under bare foot (but not like real hardwood), does not shot per hair bad. Prior to provenza I had a really dark rich laminate. It showed EVERYTHING and just the dog hair alone i was sweeping multiple times a day. Footprints anywhere light shines in and the water dribbles from my English Mastiff after drinking water were just embarrassing!! So happy I went with my gut!! Seriously. please find my pictures posted 2 years ago in this thread. There are several of my floor in different areas and one of the image that finally made me go back to my gut and install finally mine. Best wishes!

I have bought and installed $3000.00 worth of smartcore pro 1 year ago in my unheated cabin since it said good for extreme temperatures down to 25 degrees below zero and Lowes said it was the best and only flooring that will work for me. The floor started to seperate in December 2020 at 19 degrees. Lowes said they can not help me and to file a claim with Shaw. Shaw sent an independent inspector to see flooring in March 2021. The so called independant inspector came and pretty much told me that his job is to find things to void the warranty so no claims get paid. He crawled on my floor throughout all rooms with a 6 foot level and found one high spot on my l floor that tilted his level uneven. I told him every house built has a joyce that is a little high or a little low. He agreed and said that he goes through million dollar brand new homes and always finds the same. He measured the space at edges an said some spots were too close to wall. I told him nothing expanded or contracted and its the locking that has failed. He also said the floor molding was touching the floor and that will also void a warranty. I told him there are no houses where the wall molding is not touching the floor and that no one keeps a gap below the molding. He agreed but said even if my floor did have more spacing and wall molding had a gap under it that Shaw would still void my claim since he found a joyce high spot. He left and I never had a returned call since March. I even offered to lift my floor and pay the $1.49 per square foot and to have it reinstalled by anyone of thier choice to prove it was not an installation problem and it is a locking failure problem with the flooring. I am a tipical hard working person that saved for two years to buy the best flooring made for my conditions. Shaw or Lowes have not even called me to offer me a solution or any compensation towards my $3000.00 invested. I do not know if my floor will continue to worsen but I do know it will not get better. I told the inspector that if Shaw really wanted to improve thier product that this was the perfect chance. An unheated cabin that temperatures go down to a couple of degrees below zero in the coldest part of the year. I have 8 rental proerties, a house and 2-cabins that I wanted to do all over with this flooring and now I can not trust Shaw flooring or Shaw customer service to correct the failure. My cousin is a contrator that build homes and works with hundreds of other contracors and said that he will no longer use Shaw flooring after he sees what happened to me. SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. I or my cousin will never buy another Shaw product unless this is fixed by compensation or what I prefer which is to lift and reinstall new flooring by anyone of Shaws choice. The cabin next to me installed a cheap laminate flooring from Pergo at 1/2 the price and it has not failed under the same temperatures. I am out $3000 but you are out hundreds of thousands of dollars when contractors will not trust your products since you chose not to do the right thing.***SHAME ON YOU SHAW FOR NOT FIXING YOUR FAILED FLOOR LOCKING PROBLEM. Tim Sommers Mongomery, Pa. 17752 (570-220-8070)

We have calypso oak installed in our house and we love it. We have lived here (a renovation) for 3 weeks now, and really like the way it looks. It's really easy to clean, it looks beautiful, and feels great. We were hesitant to install this type of floor because we had read reviews from many about a tendency for this LVP product to have a sandy or cracking noise when stepped on. We do not have that problem, and we have read that this is an installation issue (dependent upon the cleanliness of the sub floor or the type of subfloor installed below it?). Regardless, we do not have this issue and we are so lucky to have listened to the store we were buying it from (who had never heard of this issue with this product). If you like the way it looks, I recommend installing this product.