SHOP PRODUCTS
Houzz Logo Print
445_doheny

My Regan order- late or never?

Sylvia Wendel
4 years ago

Hello all,

In December I ordered a Lavender Crush from Regan. Today I received an email saying

“Yes, we know we are late and we apologize!

In some cases the roses have not yet arrived from our growers. Please be assured we are working as hard as we can to get your roses to your garden.”

The email went on to tell me to dig a hole for the rose, and how to dig it ...

This was a form email, unspecific to my order.

No mention of when the rose would actually arrive — if it ever does.

Suggestions?

i thought this was a mealy-mouthed communication and more annoying than not.

All my other roses have arrived, except for my Burling order, and I know she is sending them out on 3/2.

I’ll call Regan tomorrow.Has this happened to anyone else?

thanks,

Sylvia

Comments (22)