Double thumbs up to Lori for sharing a lot of good knowledge on color science. Some of the regional paint companies will have their paint chips organized very similarly because they are part of a trade group that creates the chipsets for them. I'm not sure if Dunn-Edwards is in one of this organizations though. Adrienne, I don't see any harm in trying to get the offending area repainted. It sounds to me like someone used the wrong formula, on that second color, or the database came up with a match and that second formula was used for some reason. I have some insight into the paint side of this. There is a database of tint formulas for all of the colors on the chip racks, as well as a way to match color samples that the customer sends in. Humans usually check these databases to make sure the formulas make sense. The formulas are also optimized to use less expensive tints. 90% of the time, the customer wants some form of white, gray or beige, so the paint is typically tinted with some combination of black, red oxide, yellow oxide, or raw umber. Magenta and gold/medium yellow is typically avoided if possible due to higher cost and lower durability (sadly, brighter organic pigments don't last as well as the oxides).

Take a look at SW Repose Gray, Mindful Gray and Dorian Gray. They are in the greige family but have a hint of green. With your honey oak cabinets and green countertops I think you would like any of them. The Repose is lightest. We have used it in two bedrooms, a hall and home office. It works great with gray carpet, wood trim and white trim. Good luck and let us know what you decide and for sure show us before and after pics!

Sherwin Williams is a decent paint. I have used both it and Benjamin Moore. Personally, I will never buy Benjamin Moore again, but many love it and use it all the time. You also need to be aware that bases are different for paint brands, so you may not get the same exact color in another brand, so its better to go with the Sherwin Williams. Reviews are not always accurate. A paint job depends upon the prep that goes into the project. Also what kind of paint is on the wall right now. Is it the type that needs a primer? Flat paint is less washable than matte. Matte paint is less washable than eggshell. Eggshell is less washable than satin, and etc. The sheen you pick is dependent on whether you have little ones that often put hands on walls, and will need to clean it often. It is also dependent on the condition of your walls. Anything with a sheen will show wall imperfections more. Flat or matte, will not show the imperfections so much. Also, I would want some type of washability in bathrooms and kitchens and in my case, my hallway, which always seems to have finger prints for some reason.

What ceiling paint (version of white) to use with sherwin Williams alabaster and pure white trims for my kitchen. My oak cabinets are being restained slightly darker to lessen the orange tones.